The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.How should the screen flow be distributed?
Answer(s): C
Northern Trail Outfitters has a custom quick action on Account that creates a new Case.How should an administrator make the quick action available on the Salesforce mobile app?
Answer(s): D
The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.Which feature must be enabled to ensure the quick action will be displayed as expected?
Answer(s): B
An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?
Answer(s): A
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answers
Answer(s): A,D
Post your Comments and Discuss Salesforce SALESFORCE-CERTIFIED-ADMINISTRATOR exam prep with other Community members:
Our website is free, but we have to fight against AI bots and content theft. We're sorry for the inconvenience caused by these security measures. You can access the rest of the SALESFORCE-CERTIFIED-ADMINISTRATOR content, but please register or login to continue.