Free Salesforce-Communications-Cloud Exam Braindumps
Salesforce Communications Cloud Accredited Professional (AP) Questions 16–20 (page: 5)

Updated On: 10-Feb-2026

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

  1. Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
  2. Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
  3. Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
  4. Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer(s): A



Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
· Product must be grouped during decomposition in order to send products to the billing system based on location
· After grouping the ordered items based on location, send the respective codes to same billing system for each location
Which three steps should a consultant take when designing a solution for these requirement?

  1. Split the order into multiple order and group order items based on the service location
  2. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
  3. Use the CPQ multisite feature and group the service locations and create orders for each group
  4. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

Answer(s): D



Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which options should a consultant configure to meet the requirement?

  1. Discount
  2. Promotions
  3. Time Plan
  4. Offering

Answer(s): B,C



Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

  1. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
  2. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
  3. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
  4. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product

Answer(s): D



ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same.
Which features should the consultant suggest to address the above requirements.

  1. Discounts.
  2. Adjustment using Context rules
  3. Promotions
  4. Customizations using CPQ Hooks

Answer(s): B



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