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Free Salesforce-Communications-Cloud Exam Braindumps
Salesforce Communications Cloud Accredited Professional (AP) Questions 21–25 (page: 6)

Updated On: 10-Feb-2026
Page 6 of 17
PDF with 77 Questions

An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

  1. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
  2. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
  3. Accommodate the feature since otherwise business representative will not accept the iteration results.
  4. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.

Answer(s): D



Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

  1. Model the Ethernet access device as a child product of the dedicated internet service offer
  2. Model dedicated internet service as a child product of the Ethernet access device offer.
  3. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
  4. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

Answer(s): C



ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines.
Which migration strategies should be opt?

  1. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
  2. Do not migrate legacy assets and leverage external objects within salesforce to access them
  3. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
  4. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.

Answer(s): A



Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

  1. Model the router technical product and decompose it from the business internet offer.
  2. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
  3. Model the router as an attribute of the business internet offer with a default value of `included'
  4. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

Answer(s): A



Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is `Gold'.
What solution does consultant recommend to achieve the requirement?

  1. Advance Rules
  2. Attribute Rules
  3. Context Rules
  4. Compatibility Rules

Answer(s): A



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