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Free SD0-302 Exam Braindumps (page: 14)

Page 13 of 59
PDF with 232 Questions

Which of these options is NOT a good reason for holding a team meeting?

  1. Planning purposes
  2. Disseminating information
  3. Discussing an individual's performance
  4. Identifying team performance improvement areas

Answer(s): C



Which of these options is a characteristic of a successful meeting?

  1. Actions are allocated after the meeting
  2. Participants decide the agenda on arrival
  3. The minutes are distributed at the start of the meeting
  4. The outputs are documented and responsibilities assigned

Answer(s): D



You are tasked with delivering a presentation to your senior management team on the topic of The New, Improved Service Desk.
What is a key point to remember when preparing this presentation?

  1. Senior management is always interested in IT Service Management
  2. The language of the boardroom is the most appropriate way to speak
  3. The use of technological terms is quite acceptable
  4. The visual aids should be packed with information

Answer(s): B



You need to make a presentation to your staff.
What consideration would be valuable to ensure your success with the session?

  1. Ensure that you make all the points that you think are important from the management perspective
  2. Ensure the room is dark and comfortable
  3. Present as much information as possible
  4. Be aware of the size of the fonts

Answer(s): D






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