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Which one of the following is true regarding Application Scope?

  1. All applications are automatically part of the Global scope
  2. Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts
  3. Any developer can edit any application
  4. Developers can choose the prefix for a scope's namespace

Answer(s): B

Explanation:

https://docs.servicenow.com/bundle/rome-application-
development/page/build/applications/concept/c_ApplicationScope.html The correct statement regarding Application Scope is that applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts. Application Scope is a feature that identifies and isolates applications and their related artifacts from other applications. Each scoped application has a unique namespace identifier that consists of a prefix and a scope name. This prevents cross-application name collisions and ensures that only authorized scripts can access or modify data in a scoped application.


Reference:

[Product Documentation | ServiceNow], [How To Create a Scoped App in ServiceNow - YouTube]



Which one of the following is the baseline behavior of a table in a privately-scoped application?

  1. The table and its data are not accessible using web services
  2. Any Business Rule can read, write, delete, and update from the table
  3. Only artifacts in the table's application can read from the table
  4. All application scopes can read from the table

Answer(s): D

Explanation:

https://docs.servicenow.com/bundle/rome-application-
development/page/build/applications/concept/c_DefaultDesignAccessPermissions.html The baseline behavior of a table in a privately-scoped application is that all application scopes can read from the table. A privately-scoped application is an application that restricts write access to its tables and resources to scripts within the same scope. However, read access is allowed by default for all scopes, unless the administrator explicitly denies it using an Access Control rule. This allows for data sharing between different applications while maintaining data integrity and security.


Reference:

[Product Documentation | ServiceNow], [Advantages of Scoped Applications in ServiceNow]



Which one of the following is NOT a purpose of application scoping?

  1. Provide a relationship between application artifacts
  2. Provide a way of tracking the user who developed an application
  3. Provide a namespace (prefix and scope name) to prevent cross application name collisions
  4. Provide controls for how scripts from another scope can alter tables in a scoped application

Answer(s): B

Explanation:

The purpose of application scoping is NOT to provide a way of tracking the user who developed an application. Application scoping does not store or display information about the user who created or modified an application or its artifacts. The purpose of application scoping is to provide a relationship between application artifacts, provide a namespace to prevent cross-application name collisions, and provide controls for how scripts from another scope can alter tables in a scoped application.


Reference:

[Product Documentation | ServiceNow], [Advantages of Scoped Applications in ServiceNow]



It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan.
What are some of the considerations to document as part of the business process?

  1. Business problem, data input/output, users/stakeholders, and process steps
  2. Business problem, data input/output, project schedule, and process steps
  3. Business problem, data input/output, users/stakeholders, and database capacity
  4. Business problem, users/stakeholders, available licenses, and database capacity

Answer(s): A

Explanation:

It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. The following are some of the considerations to document as part of the business process:
Business problem. This is the description of the problem or opportunity that the application is intended to address or exploit. It should include the background, context, scope, and objectives of the problem or opportunity.
Data input/output. This is the specification of the data that the application will need to collect, store, manipulate, and display. It should include the data sources, formats, validations, transformations, and integrations of the data.
Users/stakeholders. This is the identification of the users and stakeholders who will be involved in or affected by the application. It should include the roles, responsibilities, expectations, and needs of the users and stakeholders.
Process steps. This is the definition of the steps and activities that the application will perform or support. It should include the inputs, outputs, triggers, conditions, and outcomes of each step or activity.
The following are not some of the considerations to document as part of the business process:
Project schedule. This is the estimation of the time and resources required to complete the application development project. It should include the milestones, deliverables, dependencies, and risks of the project. This is not part of the business process, but part of the project management plan. Database capacity. This is the measurement of the amount of data that the application will generate and store in the database. It should include the data volume, growth rate, retention policy, and backup strategy of the data. This is not part of the business process, but part of the technical design and architecture of the application.
Available licenses. This is the number and type of licenses that the application will consume or require from the ServiceNow platform. It should include the license model, cost, and allocation of the licenses. This is not part of the business process, but part of the financial and legal aspects of the application.


Reference:

Application Development Process, Business Process Analysis






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