QUESTION: 29

A customer informs you that they already have monitoring and event management tools.
Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)

ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.
ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

Answer(s): A,B,C,E

Reveal Solution Next Question

You have an event with a Source of 'Trap from Enterprise 111', but the alert created for this event shows a Source of 'Oracle EM'. If you want to change what this is set to, where in the event rule would you do this?