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ServiceNow CIS-EM Exam
Certified Implementation Specialist - Event Mangement (Page 4 )

Updated On: 15-Feb-2026
Page 3 of 18
PDF with 130 Questions

Which attribute is responsible for de-duplication?

  1. Metric_name
  2. Message_key
  3. Short_description
  4. Additional_info

Answer(s): B


Reference:

https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/eventmanagement/reference/r_EMBestPractice.html



How would you interpret the following data in the Operational Intelligence Insights Explorer?

  1. win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
  2. win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies
  3. win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
  4. win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies

Answer(s): D



What is the default collection/polling interval applied to all event connectors?

  1. Every 120 seconds
  2. Every 5 seconds
  3. Every 40 seconds
  4. Every 60 seconds
  5. Every 10 seconds

Answer(s): A


Reference:

https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-eventmanagement-blueprint.pdf



Where can you look to determine what event rule created an alert? (Choose two.)

  1. Alert Activity
  2. Event Additional Information
  3. Event Processing Notes
  4. Alert Message Key
  5. Alert Source

Answer(s): A,C



What feature would you use to trigger a workflow or automatically generate tasks via templates?

  1. Event rules
  2. Task rules
  3. Alert management rules
  4. Alert correlation rules

Answer(s): C






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