Which are recommended best practices for Event Management? (Choose three.)
Answer(s): C,D,E
For an incoming event with a matching message key, what allows an existing alert to be automatically closed?
Answer(s): A
A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.What is the most likely cause of this issue?
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/eventmanagement/task/t_EMResolveCloseIncidentAlert.html
What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
Answer(s): B,D
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configurationmanagement/concept/c_CIRelationships.html
What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?
Answer(s): E
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configurationmanagement/concept/c_CMDBClassifications.html
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