Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)
Answer(s): A,B
The ServiceNow Agent mobile app allows the user to scan and create assets in ServiceNow in various scenarios.One scenario is to create a single asset via barcode scan. The user can scan the barcode or QR code of an asset and fill in the required fields to create an asset record in ServiceNow. Another scenario is to receive one or multiple assets from a purchase order. The user can scan the barcode or QR code of a purchase order and view the list of assets to be received. The user can then scan the assets and confirm the receipt in ServiceNow. The other scenarios, such as creating multiple assets listed on a contract PDF scan or creating a single asset via Name search, are not supported by the ServiceNow Agent mobile app.
ServiceNow Agent app - Product Documentation: San Diego - Now Support Portal Hardware Asset Inventory Management - ServiceNowAutomation Simplifies Hardware Asset Management - ServiceNow Blog
When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)
Answer(s): B,D,E
Which of the following are components of the asset request structure? (Choose three.)
What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?
Answer(s): B
According to the ServiceNow Hardware Asset Management documentation, the Inventory tab of the Hardware Asset Management dashboard provides a comprehensive view of the inventory functions, such as asset audits, disposal orders, stock orders, and shipments. The primary goal of this tab is to show the value from maintaining inventory, such as reducing costs, improving service delivery, and optimizing asset utilization. The Inventory tab also helps users to take inventory-related actions, such as creating or managing stock orders, disposal orders, or shipments, scanning assets with a mobile device, and assigning assets to pallets.
ServiceNow Hardware Asset Management: Hardware Asset Management overview ServiceNow Hardware Asset Management: Inventory view
What do certification filters define?
Answer(s): C
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