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ServiceNow CIS-HR Exam
Certified Implementation Specialist - Human Resources (Page 7 )

Updated On: 30-Jan-2026
Page 7 of 36
PDF with 229 Questions

When does the platform assign a Client Role to a user?

  1. Client Roles must be manually added to each employee record
  2. When an HR Profile is created or modified for the employee
  3. Client Roles are automatically added with Group membership
  4. When a User record is created for the employee

Answer(s): B



If you had little coding experience and were tasked with adding new pages to the customer’s Employee Service Center, which Service Portal Configuration option would be best to complete the task?

  1. Page Editor
  2. Designer
  3. Widget Editor
  4. Branding Editor

Answer(s): B



What provides a graphical interface to create survey categories, questions, configure the details, and publish the survey?

  1. Survey Designer
  2. Survey Workflow
  3. Survey Developer
  4. Survey Portal

Answer(s): A



HR Administrators can configure a personal copy of the HR Case Dashboard using which of the following buttons? (Choose two.)

  1. Change Layout
  2. Delete Content
  3. Modify Layout
  4. Add Content
  5. Add Layout

Answer(s): A,D



What determines when the HR Chat queue is available?

  1. Schedule field on the HR Profile
  2. Schedule field on the User record
  3. HR Chat is always available
  4. Schedule field on the Queues record

Answer(s): D



Viewing page 7 of 36
Viewing questions 31 - 35 out of 229 questions



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