Free CIS-SAM Exam Braindumps
Certified Implementation Specialist - Software Asset Management Questions 51–55 (page: 12)

Updated On: 9-Feb-2026

When creating custom products: (Choose the best answer.)

  1. Custom products should not be tracked in ServiceNow.
  2. Custom products should not be created for anything included in the content library.
  3. Custom products are automatically created in the content library.
  4. Custom products should be created for anything included in the content library.

Answer(s): D



If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

  1. True
  2. False

Answer(s): B



By default, which ServiceNow role can view reconciliation results?

  1. sam_reconcile_user
  2. sam_user
  3. sam_viewer
  4. sam_cmdb_user

Answer(s): B



The process of determining compliance by comparing software rights owned with normalized software installations discovered is __________________.

  1. Discovery
  2. Allocation
  3. Normalization
  4. Reconciliation

Answer(s): D



The definition for _________________ in the Reconciliation Product result is: “Estimated cost of remediating non-compliance based on the least number of rights needed.”

  1. Reconciliation cost
  2. True-up cost
  3. True-down cost
  4. Over-licensed cost

Answer(s): B



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