ServiceNow CIS-SAM Exam
Certified Implementation Specialist - Software Asset Management (Page 13 )

Updated On: 30-Jan-2026

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

  1. inference percent
  2. product results
  3. software model
  4. model bundles

Answer(s): A



Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)

  1. Removes software daily utilizing a scheduled job.
  2. ServiceNow does not have Client Software Distribution.
  3. The first stage in the CSD process flow is configuration.
  4. CSD can automatically distribute and reclaim software without a license for Orchestration.

Answer(s): C,D



Which of the following SAM roles has permission to grant a user the script writing capability?

  1. discover_admin
  2. sam_admin
  3. sam_developer
  4. asset

Answer(s): C



Which of the following are true of plugins? (Choose two.)

  1. Plugins can be disabled or deactivated when no longer in use.
  2. Plugins can be activated by default in the base ServiceNow system.
  3. When a plugin is active you cannot hide its functionality.
  4. Plugins are stand-alone and do not depend on other plugins being activated.
  5. Plugins are software components that provide specific features and functionalities.

Answer(s): B,E



Which of the following are required to import usage data using the System Center Configuration Manager (SCCM) data? (Choose three.)

  1. Reclamation Candidate
  2. Software Product
  3. SCCM Application
  4. Software Models
  5. Product Process
  6. Reclamation Rule

Answer(s): C,D,E



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