Which statement defines the Project Workspace?
Answer(s): B
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.The other options are incorrect because:A) A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace.C) A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace. D) A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- management/concept/c_ProjectWorkspace.html 2: https://docs.servicenow.com/bundle/vancouver- it-business-management/page/product/project-portfolio- management/concept/c_PortfolioWorkbench.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it- business-management/concept/c_Lens.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandWorkbench.html
Which of the following can be used to calculate planned cost when creating a resource plan? Choose 2 answers
Answer(s): B,D
According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:A) Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan. It is used to estimate the cost of fulfilling a demand before it is converted into a project. C) Default rate: A default rate is a rate that is applied to a resource when no other rate is specified. It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option.1: https://docs.servicenow.com/bundle/vancouver-it-business- management/page/product/resource-management/concept/c_RateCards.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/concept/c_DemandRate.html 3: https://docs.servicenow.com/bundle/vancouver-it- business-management/page/product/resource-management/concept/c_DefaultRate.html
A program is a container for the following except for:
Answer(s): D
According to the ServiceNow documentation1, a program is a container for the following:Program tasks: Tasks that define the scope and deliverables of the program. Issues: Problems that affect the program or its outcome. Cost plans: Plans that estimate the cost of the program and its components. A portfolio is not a part of a program, but rather a collection of programs and projects that are aligned with a strategic goal or objective.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- portfolio-management/concept/c_ProgramManagement.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- portfolio-management/task/t_CreateAProgramTask.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- portfolio-management/task/t_CreateAnIssue.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- portfolio-management/task/t_CreateACostPlan.html :https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- portfolio-management/concept/c_PortfolioManagement.html
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:A) activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans.C) form_admin: The form_admin role can create and modify forms, form sections, and form layouts. D) approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time- card-management/reference/r_TimeCardManagementRoles.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- management/reference/r_ActivityManagementRoles.html 3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form- administration/concept/c_FormAdministration.html 4: https://docs.servicenow.com/bundle/vancouver-platform- administration/page/administer/approvals/concept/c_Approvals.html
Post your Comments and Discuss ServiceNow® CIS-SPM exam with other Community members:
Sai commented on December 12, 2024 Preparing for the exam AUSTRALIA upvote
Our website is free, but we have to fight against bots and content theft. We're sorry for the inconvenience caused by these security measures. You can access the rest of the CIS-SPM content, but please register or login to continue.