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ServiceNow CIS-SPM Exam Prep
Certified Implementation Specialist - Strategic Portfolio Management (Page 5 )

Updated On: 10-Sep-2026

Viewing Page 4 of 24 pages.

Download PDF version with 182 Questions

QUESTION: 17

The Project management application supports two types of external dependencies.
What are they? (Choose two.)

Change Dependency.
Hard Dependency.
Task Dependency.
Soft Dependency.
Milestone Dependency.

Answer(s): B,D

Show Answer Next Question

QUESTION: 18

The combination of the user and the assigned portfolio must be unique when adding a user to which registry?

Stakeholder Registry.
Application Registry.
UX Page Registry.
Event Registry.

Answer(s): A

Show Answer Next Question

QUESTION: 19

Where do you define ‘Roles’ requested via resource plans?

Roles under system security.
Resource roles under resource management.
Under skill management modules.
No need to define it differently, they are same as system roles.

Answer(s): B

Show Answer Next Question

QUESTION: 20

Where is planned cost calculated from when requesting resources from a group and when resource role is specified?

The task rate cards.
The distribution costs.
The hourly rate of the specified role.
The CI rate cards.

Answer(s): C

Show Answer Next Question

QUESTION: 21

Which is the minimum role that has access to the Project Administration > Settings > Preferences-Project module?

it_pps_admin
it_project_manager
it_program_manager
sys_admin

Answer(s): A

Show Answer Next Question

QUESTION: 22

What is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later?

Commitment
Baseline
Accrual
Forecast

Answer(s): B

Show Answer Next Question

QUESTION: 23

If a lens has four entities, which entity within the lens structure would not have a parent reference?

Second-level entity
Bottom entity
Top-level entity
Third-level entity

Answer(s): C

Show Answer Next Question

QUESTION: 24

Which role can configure the parameters of the demand workbench that is provided with the base system?

it_pps_admin.
it_project_manager.
All roles.
business_stakeholder.

Answer(s): A

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Sai on: January 31, 2025
Preparing for the exam
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Sanjay on: September 04, 2026
Ans to Question 164 should be --Integrate information security governance into corporate governance Why? The best way to align security and business strategies is to ensure that information security governance is integrated into corporate governance. This ensures that security objectives, investments, risks, and initiatives are directly linked to business goals, strategic planning, and enterprise risk management. When security governance is part of corporate governance: • Security supports business objectives. • Security risks are considered alongside business risks. • Executive management and the board provide oversight. • Security initiatives are prioritized based on business value. Why the other options are less appropriate? ? 1) Include security risk as part of corporate risk management This is important, but it addresses only the risk management aspect and not the broader alignment of security strategy with business strategy. ? 2) Develop a balanced scorecard for security A balanced scorecard helps measure performance but does not, by itself, create strategic alignment. ? 3) Establish KPIs for business through security processes KPIs measure effectiveness and performance but are a result of alignment, not the primary mechanism for achieving it. ISACA/CISM Perspective A fundamental principle of information security governance is that it should be fully integrated with corporate governance to ensure security supports business objectives and delivers value to the organization.
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Malaysia

AI Explanation - verified by User3934 on: August 30, 2026
Question 51:
Answer: A — Denial of service (DoS)
The monitoring information likely shows an abnormal volume of traffic or requests directed at the testing system. A DoS attack can overwhelm a server’s processing capacity, bandwidth, or available connections, causing the service to be unavailable even though:

The servers are powered on.

The network is functioning.

Devices can still reach the server network.

Why the others are less likely:

ARP poisoning: Redirects or intercepts local network traffic; it usually affects communication paths rather than overwhelming a service.

Jamming: Disrupts wireless or radio signals. It would not fit a system that remains accessible from devices on the server network.

Kerberoasting: Attempts to crack service-account credentials from Kerberos tickets; it does not normally cause an immediate outage.

I cannot see the monitoring image, but assuming it shows a traffic or resource spike, DoS is the best answer.
Milwaukee, United States

AI Explanation - verified by gaznoble on: August 28, 2026
Question 42:
Question 42 answer: System-assigned managed identity
A system-assigned managed identity is created directly on an Azure resource, such as a virtual machine or App Service.
Key characteristics:

Azure creates a corresponding service principal in Microsoft Entra ID.

The identity’s lifecycle is tied to the Azure resource.

If the resource is deleted, Azure automatically deletes the identity.

Only the associated resource can use that identity to request tokens.

You can grant the identity permissions to access services such as Key Vault or Storage without storing credentials in code.

By contrast, a user-assigned managed identity is a separate Azure resource. It can be assigned to multiple resources and continues to exist even if one of those resources is deleted.
The question’s answer key appears to select the option describing an identity that “is tied to the lifecycle of the resource that uses it,” which correctly identifies a system-assigned identity.
Shrewsbury, United Kingdom

AI Explanation - verified by Tholang2016 on: September 11, 2026
Question 184:
I can explain the method, but the question’s data table is shown as [Image], so I can’t see the figures needed to verify the $0.34 answer.
For direct product profitability (DPP):
\[ \text{DPP per unit} = \text{Selling price per unit} - \text{Purchase cost per unit} - \text{Direct product costs per unit} \]
Direct product costs may include:

Transport and handling

Storage and warehousing

Refrigeration

Shelf-stacking or replenishment

Other costs directly attributable to product P

The calculation should use the total cost for the relevant period, divided by the number of units sold:
\[ \text{DPP per unit} = \frac{\text{Total product revenue} - \text{Total direct product costs}}{\text{Units sold}} \]
The statement that the shelf is restocked whenever all units are sold, with no leftover inventory, tells you that the number of units sold equals the number of units supplied/stocked during the day. This helps determine the correct cost per unit and avoids an inventory adjustment.
Please upload the image or type out its figures, and I can calculate whether $0.34 is correct.
Maseru, Lesotho

AI Explanation - verified by User7860 on: September 10, 2026
Question 27:
Correct answer: A. Trusted devices
A trusted device solution registers or recognizes an employee’s approved device and can allow access with fewer login prompts. This supports:

Remote and global work: Access is based on the approved device, not a specific office or geographic location.

Seamless login: Users may not need to repeatedly enter credentials on a recognized device.

Limited equipment: It uses devices employees already have rather than requiring separate hardware.

Why the others are less suitable:

Geotagging: Restricts access based on location and may prevent legitimate remote work.

Smart cards: Require issuing and managing additional physical equipment.

Time-based logins: Limit access by time and do not provide a seamless authentication experience.

New York, United States

AI Explanation - verified by francis4fnc on: August 25, 2026
Question 2:
Correct answer: D.
Apply a temporary explicit Deny in the S3 bucket policy for s3:GetObject on the bucket’s object resources:

json "Resource": "arn:aws:s3:::bucket-name/*"

This immediately prevents further object downloads, including downloads made with the attacker’s already-issued temporary credentials. The policy can be removed or narrowed after the development team deploys the fix.
Why the others are weaker:

A: Revoking or changing an instance profile does not reliably invalidate temporary credentials that have already been issued and may still be valid.

B: Changing the EC2 security group does not necessarily stop the attacker from using the stolen credentials from elsewhere.

C: Amazon Macie helps discover sensitive data; Object Lock prevents modification/deletion, not reads or downloads.

The bucket policy will also block legitimate reads temporarily, so the security engineer should scope the denial carefully and document the emergency change.
Lagos, Nigeria

AI Explanation - verified by User6784 on: August 25, 2026
Question 10:
Question 10: Yes — answer A is correct.
For a SQL Server Always On availability group listener hosted on Azure VMs, the Azure internal load balancer must use Floating IP (also called Direct Server Return).
Why:

The listener has a virtual IP address on the load balancer.

The active SQL Server replica must respond using the listener’s IP address, not its own VM IP.

Floating IP allows the listener IP to be preserved and returned by the active replica.

This is required for the SQL Always On listener configuration.

The load-balancing rule should generally also use:

A health probe for the SQL listener/cluster role

The SQL Server listener port, commonly 1433

Appropriate backend pool membership

Therefore, enabling Floating IP satisfies the requirement. Session persistence settings, such as Client IP, do not provide the listener behavior required by SQL Server Always On.
Washington, United States

AI Explanation - verified by User6058 on: September 10, 2026
Question 143:
Correct answer: C — Reduce the level of fixed costs.
If transfer prices are set at variable cost, the supplying division recovers only the additional cost of producing the item. It earns no contribution toward its fixed costs, such as salaries, rent or machinery depreciation.
The other options provide a mechanism for the supplying division to receive additional revenue:

Share of overall contribution: part of the organization’s total contribution is allocated to the supplying division.

Dual pricing: the supplying division may record a higher transfer price while the receiving division records a lower price, with central accounts absorbing the difference.

A centrally imposed price range: this may allow the transfer price to be set above variable cost, helping the supplying division recover fixed costs.

Simply reducing fixed costs lowers the amount to be recovered but does not change the fact that variable-cost pricing provides no recovery of those costs. Unless fixed costs are eliminated entirely, the underlying problem remains.
Maseru, Lesotho

AI Explanation - verified by User1551 on: August 30, 2026
Question 17:
Correct answer: B — Enabling malware detection through a UTM
The website accepts user-uploaded PDF files, so the main concern is that an attacker could upload a malicious or weaponized document. A UTM (Unified Threat Management) appliance can inspect files and provide antimalware scanning, helping detect and block malicious uploads.
Why the other options are less appropriate:

A. IDS attack signatures: Primarily detects suspicious network activity, not necessarily malware embedded in uploaded files.

C. Load balancer: Improves availability and distributes traffic; it does not inspect documents for malware.

D. WAF: Protects web applications from attacks such as SQL injection and command injection, but its primary role is not scanning uploaded PDFs for malware.

The key clue is “customers upload PDF documents”—look for a control that performs file/content inspection and malware detection.
Dubai, United Arab Emirates

AI Explanation - verified by User8779 on: September 01, 2026
Question 6:
Correct answer: D — Coldline Storage
For disaster recovery backups, data is usually stored for long periods and retrieved only during an incident. Coldline Storage is designed for data accessed less than once per quarter, including:

Disaster recovery backups

Long-term backup retention

Data archiving that still needs occasional access

Why the others are less suitable:

Multi-Regional Storage: Intended for frequently accessed data needing broad geographic availability; it costs more.

Regional Storage: Suitable for frequently accessed data within one region.

Nearline Storage: Intended for data accessed roughly once per month, such as monthly backups.

Coldline Storage: Better fit for backups accessed only during a disaster or occasional recovery event.

The key exam clue is backup data for disaster recovery: infrequent access with a need for relatively quick retrieval, which points to Coldline, rather than Archive Storage.
San Jose, United States

AI Explanation - verified by User4094 on: August 27, 2026
Question 37:
Correct answer: D — Login Forensics
Login Forensics analyzes user login behavior and helps identify unusual activity, such as:

Users logging in more frequently than average

Logins occurring during non-business hours

Patterns that may indicate compromised credentials or suspicious access

Why the others are less suitable:

Login History: Shows individual login attempts and basic details, but does not provide behavioral analysis or averages.

Login Inspector: Used to troubleshoot or inspect a specific login attempt, rather than analyze organization-wide patterns.

Login Report: May provide reportable login information, but it is not the specialized tool for forensic behavioral analysis.

The key clue is the request to compare login behavior and detect anomalies—not merely view a list of login events.
Zagreb, Croatia

AI Explanation - verified by elyar.ab on: September 03, 2026
Question 523:
The answer key shows D, but I believe the better answer is A: AWS AppSync pipeline resolvers.
Why A fits:

AWS AppSync is designed for serverless applications that need to retrieve and combine data from multiple sources.

A pipeline resolver can invoke multiple functions or data-source resolvers, including resolvers connected to different DynamoDB tables.

The application can receive the combined result through one GraphQL request, without requiring custom aggregation logic in the application.

This is operationally efficient because AppSync manages the API layer and resolver execution.

Why D is likely incorrect:

Athena Federated Query is intended primarily for analytics and ad hoc querying, not low-latency application data retrieval.

Querying DynamoDB through Athena can consume DynamoDB read capacity and may affect table performance.

It also introduces analytical-query overhead and is not the normal choice for a microservice web application.

The key concept is: use AppSync pipeline resolvers for application-level aggregation across multiple DynamoDB tables; use Athena Federated Query for analytics.
Scarborough, Canada

AI Explanation - verified by User6522 on: August 31, 2026
Question 22:
Question 22: Correct answer — B. AAA
A RADIUS server provides AAA:

Authentication — verifies who the user is.

Authorization — determines what the authenticated user is allowed to access.

Accounting — records session activity, such as login time and resource usage.

RADIUS is commonly used for centralized authentication of network access, such as wireless networks, VPNs, and network devices.
Why the others are incorrect:

CIA — confidentiality, integrity, and availability; core security objectives.

ACL — access control list; rules that permit or deny traffic or access.

PEM — Privacy Enhanced Mail, an older email security standard.

The answer key’s B is correct.
Tampa, United States

AI Explanation - verified by User6794 on: September 12, 2026
Question 10:
The stated answer is D, but it appears flawed.
N wants you to delay recording purchase invoices to improve the reported quarterly profit margin. That would manipulate the accounting records by:

Understating expenses and liabilities

Overstating profit

Misleading users of the financial information

Potentially breaching integrity, objectivity, and professional competence and due care

The best practical response is C: document the situation and present the facts to your manager. You should also tell N that the invoices must be recorded in the correct accounting period.
Option D is not convincing because it says “no rules have been broken” and “do nothing.” Deliberately postponing invoices to meet a target is precisely the kind of ethical issue that should be challenged and, if necessary, escalated.
Maseru, Lesotho

AI Explanation - verified by User5279 on: September 10, 2026
Question 116:
Correct answer: C — Review the communications management plan.
The communications management plan defines:

What information each stakeholder needs

When and how often it should be communicated

Which format or channel should be used

Who is responsible for communicating it

The CEO’s feedback indicates two problems: excessive frequency and irrelevant content. The project manager should first check the approved plan to understand the intended communication requirements and determine whether the plan needs updating.
Why the others are weaker:

A: The team should not decide stakeholder communications without first checking the established plan and CEO’s needs.

B: An executive summary may be appropriate, but choosing a solution before reviewing the plan is premature.

D: The stakeholder engagement plan addresses how to engage stakeholders, but this is primarily a communication planning issue.

Shah Alam, Malaysia

AI Explanation - verified by User8125 on: September 09, 2026
Question 49:
La risposta corretta è C. DRP (Disaster Recovery Plan).
Un DRP descrive le procedure da seguire dopo un disastro per ripristinare sistemi, infrastrutture e servizi essenziali. Nel caso della municipalità, il tornado ha distrutto il data center principale, quindi il personale deve attivare il piano di disaster recovery, ad esempio utilizzando un sito alternativo o sistemi di backup.
Le altre opzioni:

BCP (Business Continuity Plan): è più ampio e mira a mantenere le funzioni essenziali dell’organizzazione durante un’interruzione. Il DRP è una componente più specifica del BCP.

Communication plan: stabilisce come comunicare con dipendenti, cittadini e altre parti interessate, ma non ripristina i sistemi.

IRP (Incident Response Plan): gestisce la risposta iniziale a un incidente di sicurezza, come un attacco informatico, non principalmente il recupero da un disastro fisico.

Da ricordare: DRP = ripristino dopo un disastro; BCP = continuità complessiva delle attività.
Rome, Italy

AI Explanation - verified by User3451 on: September 02, 2026
Question 9:
The answer key shows A, but its explanation is technically misleading.
Because the objects use SSE-S3, Amazon S3 manages the encryption keys. The Amazon Bedrock execution role does not need kms:Decrypt permission or access to a customer-managed KMS key.
The role should instead have the required Amazon S3 permissions, such as:

s3:GetObject for the relevant objects

s3:ListBucket if listing is required

Appropriate bucket and object resource permissions

Therefore, A is the closest option, but it should be interpreted as ensuring that the Bedrock role has permission to access the S3 data—not as granting KMS decryption permissions.
Why the others are wrong:

B: Making the bucket public is insecure and unnecessary.

C: Prompt engineering cannot override AWS IAM or encryption permissions.

D: Data sensitivity does not determine whether the role can access it.

If the data used SSE-KMS instead, then the role would additionally need kms:Decrypt permission on the KMS key.
Bengaluru, India

AI Explanation - verified by User7288 on: August 31, 2026
Question 26:
Correct answer: Red team
A red team performs offensive security testing to determine whether identified vulnerabilities can actually be exploited.

Red team: Simulates attackers; exploits weaknesses to test security.

Blue team: Defends systems; monitors, detects, and responds to attacks.

Purple team: Combines red- and blue-team efforts to improve detection and defense.

White team: Oversees or manages the test, defining rules, scope, and authorization.

Because the question asks who determines whether a vulnerability is exploitable, the best choice is the red team.
Imperial Beach, United States

AI Explanation - verified by sahilyadav2023movate on: September 10, 2026
Question 78:
Correct answer: A — System.LimitException: Too many future calls
The trigger invokes the future method once for every Account in Trigger.new:

apex for (Account updatedAccount : Trigger.new) { AccountTriggerHelper.notinyxternalSystem(updatedAccount.Id); }

If more than the allowed number of future-method invocations are made in one transaction, Salesforce raises Too many future calls. A bulk update can therefore cause this error.
Why the other options are less appropriate:

Too many callouts: The callout occurs asynchronously in the future method, and each future transaction can perform its permitted callouts.

Too many SOQL queries: The SOQL query is inside the future execution, not repeatedly in the trigger transaction.

Callout from triggers not supported: Direct callouts from triggers are prohibited, but the trigger delegates the callout to asynchronous Apex, which is the correct pattern.

The displayed code has syntax/typo issues—such as @future(callout=true) being shown incorrectly and accountId versus AccountId—but assuming the intended code, A is correct.
Mumbai, India

AI Explanation - verified by legalvao1 on: August 31, 2026
Question 97:
Na questão 97, a resposta correta é C — aumentar o classifier-free guidance (CFG) scale.
O CFG scale controla quanto a imagem gerada deve seguir o texto do prompt:

Valor maior: mais aderência às instruções e aos detalhes descritos.

Valor menor: mais liberdade criativa e resultados potencialmente mais variados.

Valor excessivamente alto: pode causar artefatos ou imagens menos naturais.

As outras opções:

Aumentar o número de passos de geração: pode melhorar qualidade e refinamento, mas não é o principal controle de especificidade do prompt.

MASK_IMAGE_BLACK: relaciona-se ao uso de máscara em geração ou edição de imagens, não à especificidade textual.

Prompt strength: é mais associado à força do prompt em processos como image-to-image; nesta questão, o parâmetro diretamente ligado à aderência textual é o CFG scale.

Itu, Brazil

AI Explanation - verified by User5926 on: September 12, 2026
Question 7:
Question 7 correct answers: A and C
The question asks for two advantages of a version control system (VCS).

A: It allows for branching and merging...

Correct. Branches let developers work independently on features or fixes. Changes can later be merged into the main or feature branch after review and testing.

C: It allows multiple engineers to work against the same code and configuration files and manage differences and conflicts.

Correct. A VCS tracks everyone’s changes and helps identify and resolve conflicts when multiple people modify the same files.
Why the others are incorrect:

B: Build automation and infrastructure provisioning are handled by CI/CD and automation tools, not by version control alone.

D: User Stories and backlogs are managed by project-management tools.

E: Version control stores and tracks code, but it does not itself ensure that developers write effective unit tests.

Yaoundé, Cameroon

AI Explanation - verified by User8765 on: September 01, 2026
Question 93:
Question 93 tests routing on a dual-homed proxy server.
Because the proxy has two interfaces:

Internal interface ? connected toward the corporate network/internal firewall

External interface ? connected toward the Internet-facing firewall

The routing table must contain:

A route for the internal corporate network through the internal-facing interface/firewall.

A default route (0.0.0.0/0) through the Internet-facing interface/firewall.

The likely problem is that the default route points to the internal firewall, or that the route entries use the wrong interfaces. Internet-bound traffic must leave through the external firewall, while return traffic to corporate clients must use the internal interface.
I cannot see the diagram or the routing-table image, so I cannot reliably state the exact route values or clicks. The answer key’s “A” refers to the hotspot selection, but the essential correction is: move/set the default route to the Internet-facing gateway and preserve the internal-network route through the internal gateway.
Bandar Seri Begawan, Brunei

AI Explanation - verified by User5950 on: September 03, 2026
Question 191:
Question 191: The answer key shows D (policy), but I believe the correct answer is C: risk perspective.
Senior management is most likely to support information security governance when it is connected to business risk and organizational objectives. Presenting security in terms of risks—such as financial loss, operational disruption, legal exposure, or reputational damage—helps executives understand why governance matters.
Why the other options are weaker:

Threat perspective: Focuses on possible attacks, but may seem technical or hypothetical.

Compliance perspective: Can motivate action, but compliance alone does not demonstrate the broader business value of governance.

Policy perspective: Policies are important, but they are a means of implementing governance, not its primary business justification.

For ISACA questions, look for the option that frames security as enterprise risk management and business protection, rather than as technical controls or policy administration.
Niterói, Brazil

AI Explanation - verified by User9972 on: August 28, 2026
Question 38:
Correct answer: B — The definition for each table and column
The ServiceNow System Dictionary stores metadata about database tables and fields (columns), rather than the actual business data in those records.
It includes details such as:

Field name and label

Data type

Reference table

Default value

Whether the field is mandatory or read-only

Field attributes and configuration

Why the other options are incorrect:

A: Labels and translations are handled through documentation and translation-related records.

C: Table relationships may be represented through reference fields, but this is not the primary description of the Dictionary.

D: Spell-checking language data is unrelated to the System Dictionary.

A useful way to remember it: the Dictionary describes how tables and fields are structured, while records contain the actual data.
London, United Kingdom

AI Explanation - verified by User1571 on: September 03, 2026
Question 4:
Correct answer: D — Inspect the pod events and container logs.
Probe failures indicate that Kubernetes cannot successfully contact or validate the application inside the container. Since node CPU and memory are normal, the problem is more likely related to:

The application failing to start or becoming unhealthy

An incorrect probe path, port, or protocol

The application needing more startup time

Dependency or configuration failures

A liveness probe being too aggressive

Start with:

bash kubectl describe pod <pod-name> kubectl logs <pod-name> --previous

kubectl describe pod shows events, including whether the failing probe is liveness, readiness, or startup. Container logs—especially with --previous—can show why the terminated container failed.
Why the others are incorrect:

Scale to more replicas: may hide the issue but does not diagnose it.

Decrease initialDelaySeconds: makes probes run earlier and could worsen startup failures.

Drain and reboot the node: node metrics are normal, so rebooting is not justified as the first step.

After identifying the cause, adjust the probe configuration or fix the application.
Prague, Czechia

AI Explanation - verified by User8074 on: August 29, 2026
Question 49:
Correct answer: C. Disaster Recovery Plan (DRP)
A DRP provides procedures for recovering IT infrastructure, systems, applications, and data after a disruptive event. Since the tornado destroyed the city’s primary data center, staff would use the DRP to activate recovery facilities, restore critical systems, and resume technology-dependent public services.
Why the others are less appropriate:

BCP (Business Continuity Plan): Ensures the organization can continue its broader business operations during and after a disruption. It is broader than the IT-focused recovery required here.

Communication plan: Defines how information is shared with employees, the public, and other stakeholders; it does not restore systems.

IRP (Incident Response Plan): Handles and contains security incidents, such as malware or unauthorized access. A tornado is a disaster, not primarily a cybersecurity incident.

The key clue is loss of the data center, which points to IT and infrastructure recovery through the DRP.
Weston, Canada

AI Explanation - verified by n.brahm85b on: September 12, 2026
Question 291:
Correct answer: A. Static
Static analysis examines a file without executing it. A security engineer can quickly inspect:

File hashes

Strings and metadata

Binary or code structure

Known malicious patterns

Embedded indicators or signatures

This is appropriate when the goal is to identify a signature from a known malicious file.
Why the others are less suitable:

Sandbox: Executes the file in an isolated environment; useful for observing behavior, but usually slower.

Network traffic analysis: Examines communications generated by a system or application, not the file itself.

Package monitoring: Tracks software packages or installations and is not the primary method for examining malware signatures.

A useful exam distinction is: static analysis = inspect without execution; dynamic analysis/sandboxing = observe while executing.
Cambridge, United Kingdom

AI Explanation - verified by User1638 on: September 11, 2026
Question 20:
Correct answer: A — Determine an appropriate format for the presentation.
Before presenting requirements, Gary should consider:

The audience and stakeholders

The complexity and type of requirements

The communication method and level of detail needed

Whether to use diagrams, models, documents, demonstrations, or slides

This supports the BABOK task Communicate Business Analysis Information, which requires tailoring the presentation format and content to the stakeholders.
Why the others are less suitable:

B: Authority to host the presentation is not the key preparation activity.

C: Stakeholder sign-off may occur later; presenting requirements does not always require formal approval beforehand.

D: A scribe may be useful in a meeting, but hiring one is not a core preparation requirement for presenting.

Madala, Nigeria

AI Explanation - verified by janapatimanikanta16 on: September 03, 2026
Question 6:
Question 6: Answer A — By suggesting assertions based on the code’s context and semantics.
GitHub Copilot Chat can examine a function and suggest assertions or test conditions that check expected behavior. For example, it might recommend verifying that:

A valid input returns the expected result

An invalid input raises an error

Boundary values are handled correctly

An assertion is a condition that must be true, such as assert result == expected_value.
The other options are less suitable:

B: Copilot may help generate tests, but it does not automatically write all necessary tests.

C: Writing the implementation does not verify that it works correctly.

D: Copilot can suggest test commands or test code, but the developer or development environment must execute and validate the tests.

The key point is that Copilot assists with verification; it does not guarantee correctness.
Mumbai, India

AI Explanation - verified by curl_thyme6l on: August 28, 2026
Question 51:
Question 51’s stated answer—B and C—is reasonable.

B. Users accessing Salesforce from public Wi-Fi

Public networks increase the chance that login credentials could be intercepted or exposed. With 2FA, a password alone is insufficient; the attacker also needs the second factor.

C. Users choosing the same password as their Facebook password

This is password reuse. If Facebook credentials are compromised, the reused Salesforce password may also be tried. 2FA helps because the stolen password alone should not complete the Salesforce login.
Why the others are weaker:

A: 2FA does not protect an already-authenticated, unlocked session if someone accesses an unattended laptop.

D: Weak password-reset questions are an account-recovery weakness. 2FA primarily strengthens login authentication, not necessarily the security-question reset process.

Exam takeaway: 2FA most directly mitigates risks from stolen or reused passwords. Technically, public Wi-Fi has additional threats—such as session theft—that 2FA may not prevent, but the exam is treating it as a credential-exposure risk.
Zagreb, Croatia

AI Explanation - verified by User5548 on: September 10, 2026
Question 109:
Correct answer: A — To achieve divisional autonomy.
A transfer pricing system sets the price for goods or services transferred between divisions of the same organisation. A well-designed system allows divisions to make decisions independently, negotiate or respond to market conditions, and be assessed as separate performance units.
Why the other options are incorrect:

Maintain head office control: Transfer pricing generally supports decentralisation rather than direct head-office control.

Establish centralised decision making: This conflicts with divisional autonomy.

Develop a top-down culture: Transfer pricing is intended to support empowered divisions and goal congruence, not impose purely top-down management.

Transfer pricing should also encourage goal congruence—decisions that benefit an individual division should ideally also benefit the organisation as a whole.
Maseru, Lesotho

AI Explanation - verified by User8087 on: September 09, 2026
what do you think of this answer "C. Static IP Why? The customer wants to access the surveillance system's web interface only on the local network (LAN) using its IP address. Assigning a static IP ensures the device always has the same local IP address, making it accessible on the LAN without requiring internet exposure. Port mapping exposes internal services to the internet, which would increase the risk of external log-in attempts. Subnetting organizes networks but does not specifically prevent internet access. Content filtering controls web content, not access to the surveillance system."
That answer is reasonable for the LAN-access portion, but not for the security requirement.

A static IP gives the surveillance system a predictable local address, so users can reliably reach it on the LAN.

However, a static IP does not block internet-based login attempts. If the router exposes the device through port forwarding, attackers could still reach it.

Port mapping normally exposes an internal service externally, so A is a poor choice as written.

Subnetting alone also does not block traffic; it would require routing/firewall rules.

Therefore, C is probably the closest practical choice if the question emphasizes reliable LAN access, but technically none of the four options directly prevents external logins. The correct control would be a firewall rule disabling WAN access while permitting LAN access.
Tower Hamlets, United Kingdom

AI Explanation - verified by User3572 on: August 26, 2026
Question 29:
Correct answer: A. Hashing
Hashing creates a unique-looking, fixed-length value based on the software’s contents. The company can calculate and record the hash of the approved final version, then recalculate it later:

Matching hashes: The software is unchanged.

Different hashes: The software was modified or corrupted.

Hashing verifies integrity, meaning it detects tampering. It does not prevent modification or provide confidentiality.
The other options do not fit:

Encryption: Protects confidentiality.

Baselines: Define approved configurations or normal performance.

Tokenization: Replaces sensitive data with tokens.

In real-world software distribution, a digital signature is generally stronger because it verifies integrity and the publisher’s authenticity. However, since it is not an option, hashing is the best answer.
Dover, United States

AI Explanation - verified by User5548 on: September 11, 2026
Question 111:
Question 111 asks which statements describe actions that do not address the weaknesses of traditional budgeting.
The answer key gives D, E and F.

D — Managers focus on keeping costs low in the short term to maximise profits.

This is a weakness of traditional budgets. They can encourage short-term cost cutting at the expense of long-term investment, quality and customer value.

E — Managers are given incentives to meet or undercut budgets.

Traditional budgets often link rewards to budget achievement. This can encourage budgetary gaming, such as setting easy targets, delaying expenditure or manipulating results. Beyond budgeting uses broader performance measures instead.

F — Managers delegate responsibility simply to reduce their workload.

This does not reflect the purpose of beyond budgeting. Beyond budgeting encourages empowerment and decentralised decision-making, but responsibility should be delegated to improve responsiveness and accountability—not merely to make managers’ workloads easier.
The other statements are consistent with beyond budgeting: broader goals, greater autonomy and targets rather than rigid budgets.
Maseru, Lesotho

AI Explanation - verified by User7377 on: September 01, 2026
Question 3:
Correct answer: C — approval of policy statements and funding.
Senior management’s primary role in information security governance is to provide direction, authority, and resources. They should:

Approve major information security policies

Allocate funding and resources

Set the organization’s risk appetite

Ensure security supports business objectives

The other choices are mainly operational or oversight activities:

Evaluating vendors is generally handled by security, procurement, or technical teams.

Assessing risks is typically performed by security and risk-management professionals, with management accepting or prioritizing the risks.

Monitoring regulatory adherence is usually handled by compliance, audit, or security functions.

The key exam distinction is that senior management governs and approves, while security professionals generally assess, implement, and monitor.
Islington, United Kingdom

AI Explanation - verified by User5666 on: August 24, 2026
Question 336:
For Question 336:

Ensure BOMs can include subcomponents ? Configure an entity relationship

- A BOM has a hierarchical structure: one BOM can contain multiple component records. - Configure a relationship between the BOM entity and its component/subcomponent entity. This models the parent–child structure.

Report changes made by engineers ? Enable auditing

- Dataverse auditing records changes such as the affected record, changed fields, previous and new values, timestamp, and user who made the change. - This is the appropriate feature when the requirement emphasizes who changed the BOM or its components.
Important: The supplied answer key says entity change tracking for the second requirement, but that appears incorrect. Change tracking is primarily for detecting changes so that data can be synchronized with an external system; it is not an audit history of which engineer made each change.
Therefore, the likely correct selections are:

Configure entity relationship

Configure auditing

Madrid, Spain

AI Explanation - verified by User3418 on: August 26, 2026
Question 44:
Correct answer: A. Input voltage
For a global, remote workforce, desktop PCs may be used in countries with different electrical standards. The technician should verify that each PC’s power supply supports the required voltage range—commonly 100–240 V AC—and the appropriate frequency or plug adapter.
Why the others are less relevant:

BIOS language support: Useful for usability, but not whether the PC can operate electrically.

Supply chain security: Concerns procurement and hardware trust, not deployment across countries.

Power efficiency: Important for energy usage, but it does not ensure compatibility with local power systems.

The key exam concept is international power compatibility: check the power-supply specifications before deploying computers worldwide.
Luton, United Kingdom

AI Explanation - verified by gamer1018 on: September 08, 2026
Question 4:
Correct answer: D. Shadow IT
Shadow IT is the use of hardware, software, cloud services, or network connections without the organization’s approval or security oversight.
Here, the R&D department is bypassing the company VPN when accessing company-related systems. That creates an unmanaged path around security controls and may indicate employees are using unauthorized services or configurations.
Why the others are incorrect:

Espionage: Stealing information for intelligence or competitive purposes.

Data exfiltration: Unauthorized removal or transfer of data.

Nation-state attack: An attack sponsored or conducted by a government.

Shadow IT: Unapproved technology or methods used to access organizational resources.

Broomfield, United States

AI Explanation - verified by User6917 on: August 31, 2026
Question 91:
Correct answer: B. Decommissioning
Unused desktops that are non-compliant create unnecessary security risks, such as unpatched vulnerabilities, unauthorized access, and unmanaged endpoints. The administrator should recommend decommissioning—removing the systems from service and the network, then properly disposing of or repurposing them according to policy.
Why the other options are less appropriate:

Monitoring: Detects activity but does not remove the underlying risk.

Patching: Useful for systems that must remain operational, but these desktops are unused.

Isolating: Can be a temporary containment measure, but permanently removing unnecessary systems is more appropriate.

The key principle is asset reduction: eliminate devices that are no longer needed instead of maintaining and securing them unnecessarily.
Philadelphia, United States

AI Explanation - verified by User6574 on: August 24, 2026
Question 1:
Correct answer: B. vSmart
In Cisco SD-WAN:

vSmart controls the overlay control plane. It uses OMP to exchange routing information, distribute policies, and determine how WAN Edge devices reach one another.

vManage is the centralized management and configuration platform.

vBond is the orchestrator. It helps devices authenticate, discover controllers, and traverse NAT during onboarding.

APIC-EM is not the SD-WAN control-plane component described here.

Therefore, the component that establishes, adjusts, and maintains the logical relationships in the SD-WAN fabric is vSmart.
Gaborone, Botswana

AI Explanation - verified by nhoxzznhox15 on: September 12, 2026
Question 135:
Correct answer: A

Create a CodeCommit repository in the secondary Region.

Use CodeBuild to run a Git mirror operation from the primary repository to the secondary repository.

Use EventBridge to detect relevant repository events, such as a pull request being merged.

Invoke a Lambda function, which starts the CodeBuild project.

This provides an automated, near-real-time copy of the repository in the disaster-recovery Region. Developers can then add the secondary repository as another Git remote if they need to operate there.
Why the other options are incorrect:

B: Amazon S3 is object storage, not a Git repository that developers can use as a CodeCommit remote.

C: CodeArtifact is intended for packages and artifacts, not source-code repository mirroring.

D: An AWS Cloud9 environment is not an appropriate automated replication mechanism and would require manual or persistent infrastructure management.

The key concept is that CodeCommit repositories are Region-specific, so disaster recovery requires a second repository and an automated synchronization process.
Duong Minh Châu, Vietnam

AI Explanation - verified by User8035 on: August 27, 2026
Question 25:
Question 25 asks which search returns events containing a tag named Privileged.
Correct answer: B — tag=Priv*

tag=Priv searches the tag field for values beginning with Priv. The wildcard can match the remaining characters, so it matches Privileged.

tag=Priv would search for the exact tag Priv, not Privileged.

tag=priv* uses lowercase priv; tag matching is treated as case-sensitive here, so it may not match the tag Privileged.

tag=privileged uses the wrong capitalization for the exact tag.

The important exam concept is that Splunk supports wildcard matching in tag searches, and the wildcard lets Priv* match tag values that start with Priv.
Bangkok, Thailand

AI Explanation - verified by Tholang2016 on: September 11, 2026
Question 180:
Question 180 is a quality cost classification question. The image containing the individual costs and classifications isn’t visible here, so I can’t reliably match each item or confirm whether the stated answer A is correct.
The four classifications you need are:

Prevention costs – costs incurred to stop defects occurring, such as staff training, quality planning and supplier evaluation.

Appraisal costs – costs of checking whether products meet standards, such as inspection, testing and quality audits.

Internal failure costs – costs of defects found before delivery to customers, such as scrap, rework and retesting.

External failure costs – costs of defects found after delivery, such as warranty claims, returns, complaints and product recalls.

A useful exam rule is:
Prevent ? Appraise ? Fail internally ? Fail externally
Please transcribe the descriptions shown in the image, and I can classify each one and check the answer key.
Maseru, Lesotho

AI Explanation - verified by User5398 on: September 03, 2026
Question 18:
For Question 18, select the Teams DLP location corresponding to where the document is shared:

Sensitive document shared during a Teams chat: Teams chat

Sensitive document stored/shared in a Teams channel: Teams channel messages

Why:

Files shared in a chat are generally stored in the sender’s OneDrive, but the relevant DLP context is the Teams chat message and its attachment.

Files shared in a channel are stored in the team’s SharePoint site, but the relevant context is the Teams channel message.

The DLP rule can then use an action such as restrict access to the content to prevent guest users from opening the sensitive document.

The underlying storage location—OneDrive or SharePoint—is not the best distinction for this question; the requirement is specifically about preventing access based on the Teams sharing context.
Bangor, United Kingdom

AI Explanation - verified by User6021 on: September 01, 2026
Question 2:
Correct answer: B — IP address(es) allowed to connect to the Security Management Server using SmartConsole.
The Trusted Clients setting restricts which source IP addresses may access the Security Management Server for management through SmartConsole. It is an administrative access-control measure: only clients from the listed IP addresses can establish this management connection.
Why the other options are incorrect:

Gaia Portal: Controlled by Gaia administration settings, not SmartConsole Trusted Clients.

SSH: Controlled by Gaia or operating-system SSH access settings.

Security Gateway(s): SmartConsole connects to the Security Management Server, not directly to gateways for this purpose.

So remember: Trusted Clients = allowed SmartConsole source IP addresses for the Management Server.
Buenos Aires, Argentina

AI Explanation - verified by n.brahm85b on: September 13, 2026
Question 346:
Correct answer: B. Obfuscation
Obfuscation modifies software code so that its logic is difficult to understand or reverse-engineer while preserving its functionality. This helps protect proprietary algorithms and business logic if an attacker obtains the exported software.
Why the other options are less suitable:

Code signing: Verifies the software’s authenticity and integrity; it does not hide the source code or prevent reverse engineering.

Tokenization: Replaces sensitive data with tokens, mainly for protecting data such as payment information—not software logic.

Blockchain: Provides a tamper-resistant record of transactions or data; it does not protect compiled code from analysis.

For exam questions, associate obfuscation with protecting intellectual property in software by making the code difficult to interpret or reverse-engineer.
Cambridge, United Kingdom

AI Explanation - verified by User8211 on: August 25, 2026
Wouldn't a vulnerability scanner be a better answer?
Yes—a vulnerability scanner is more defensible than “illumination tool” based on standard Security+ terminology.
However, the wording matters:

A vulnerability scanner automates discovery of known vulnerabilities and misconfigurations across systems. It can contribute to a supply-chain assessment.

A penetration test actively attempts exploitation and is usually limited to an agreed scope.

SCAP standardizes vulnerability and configuration assessment data; it is not the analysis itself.

Illumination tool is not a commonly defined CompTIA Security+ term.

The answer key shows D, likely relying on a nonstandard definition of “illumination tool.” If the question specifically expects a recognized Security+ technology, A would be the better choice, although a vulnerability scanner still does not provide a truly full-spectrum assessment of suppliers, contracts, processes, and dependencies.
Brighton, United Kingdom

AI Explanation - verified by francis4fnc on: September 13, 2026
Question 108:
Correct answer: C — A script that contains a series of public cloud CLI commands.
Infrastructure as Code (IaC) means defining and provisioning infrastructure through repeatable, version-controlled code rather than manually using a graphical interface.

A script of cloud CLI commands: IaC because the commands can be saved, reviewed, versioned, and rerun consistently.

Manually run curl commands: Not necessarily IaC; they are manual actions unless organized into an automated script.

A sequence of REST requests passed to an API: Could represent automation, but the wording does not explicitly say they are stored and executed as reusable code.

Commands entered into a cloud console: Manual operation, not IaC.

The key distinction is repeatable automation expressed as code, not simply using a command or API once.
Lagos, Nigeria

AI Explanation - verified by arnishaclincy on: August 28, 2026
Question 1:
Correct answer: B. Transfer
Purchasing cyber insurance transfers some of the organization’s financial risk to an insurance provider. If a covered incident occurs, the insurer may help pay for costs such as recovery, legal services, notification, or regulatory penalties, depending on the policy.

Accept: Acknowledging the risk without taking additional action.

Mitigate: Reducing the likelihood or impact through controls, such as patching or employee training.

Avoid: Eliminating the activity or condition that creates the risk.

Transfer: Shifting the consequences—usually financial—to another party, such as an insurer.

Stone Mountain, United States

AI Explanation - verified by User3562 on: August 31, 2026
Question 125:
Correct answer: A — Estimating the recovery time of systems
A Business Impact Analysis (BIA) determines how disruptions affect business operations and identifies recovery requirements. This commonly includes establishing the Recovery Time Objective (RTO)—the maximum acceptable time a system or service can be unavailable.
Why the others are less appropriate:

Identifying the communication strategy: Usually part of a business continuity or incident response plan.

Evaluating the risk management plan: Part of risk assessment and risk management activities.

Establishing backup and recovery procedures: Usually part of disaster recovery planning.

Developing the incident response plan: Part of incident response planning.

The BIA provides information—such as criticality, downtime impact, and RTO—that helps create those plans.
Prosper, United States

AI Explanation - verified by User4094 on: August 26, 2026
Question 14:
Correct answer: A — Use the updateUser method on the registration handler class.
When Facebook is configured as an Authentication Provider, Salesforce uses a registration handler to create and update external users.
During login:

If the Facebook user is new, Salesforce invokes createUser.

If the user already exists, Salesforce can invoke updateUser.

The handler can read the latest data from Facebook, such as name, email, or other profile attributes, and update the corresponding Salesforce user.

Why the others are incorrect:

B: A scheduled job is unnecessary and would not provide real-time synchronization during authentication.

C: A Facebook signed request is not the standard mechanism for updating Salesforce user records in this authentication-provider setup.

D: SAML Just-in-Time provisioning applies to SAML identity providers, not Facebook OAuth authentication.

The key exam concept is that an authentication provider’s registration handler manages both initial provisioning and updates to existing users.
Zagreb, Croatia

What the CIS-SPM Exam Tests and How to Pass It

The Certified Implementation Specialist - Strategic Portfolio Management (CIS-SPM) certification is designed for professionals responsible for configuring, implementing, and maintaining the ServiceNow Strategic Portfolio Management suite. This certification validates that a candidate possesses the technical expertise required to deploy these solutions within an enterprise environment, ensuring that organizational goals align with project execution. Employers, including large enterprises and specialized IT consulting firms, seek individuals with this credential to ensure their ServiceNow instances are optimized for demand management, resource allocation, and financial tracking. By passing this certification exam, professionals demonstrate they can translate complex business requirements into functional ServiceNow configurations, which is a critical skill for any implementation specialist working within the ServiceNow ecosystem.

What the CIS-SPM Exam Covers

The exam evaluates a candidate's comprehensive understanding of the entire Strategic Portfolio Management lifecycle, starting with the SPM Implementation Overview and moving through the practical application of Idea and Demand management. Candidates must demonstrate proficiency in configuring SPM Financials to track project costs and benefits, as well as managing resource allocation through the Resource Management module. Furthermore, the exam tests the ability to utilize the Portfolio Planning Workspace to visualize and manage strategic initiatives effectively. To succeed, candidates must be comfortable navigating the complexities of SPM Platform Analytics & Dashboards, which are essential for reporting on performance metrics and strategic outcomes. Our practice questions are structured to mirror these domains, ensuring that you are tested on the specific configurations and administrative tasks required to manage these modules in a real-world ServiceNow instance.

Among these domains, SPM Financials often presents the most significant challenge for candidates due to the intricate nature of cost modeling, budget tracking, and the integration of financial data across the portfolio. This area requires a deep understanding of how financial metrics are calculated and displayed, as well as how they interact with other modules like Demand and Project management. Candidates must be able to configure cost plans, benefit plans, and fiscal periods accurately, as these are foundational to providing stakeholders with reliable data. Mastery of this section requires more than just theoretical knowledge; it demands an understanding of how financial data flows through the system to support executive decision-making, which is why focused practice on these specific configurations is vital for exam success.

Are These Real CIS-SPM Exam Questions?

Our platform provides practice questions that are sourced and verified by the community, consisting of IT professionals and recent test-takers who have sat for the actual ServiceNow certification exam. Because these questions are community-verified, they reflect the types of scenarios and technical challenges that appear on the real exam, providing a realistic assessment of your current knowledge level. If you've been searching for CIS-SPM exam dumps or braindump files, our community-verified practice questions offer something more valuable, each question is verified and explained by IT professionals who recently passed the exam. We do not provide leaked or confidential content, but rather a repository of knowledge built by those who have successfully navigated the certification process, ensuring you are studying relevant, high-quality material.

The community verification process is the cornerstone of our platform's reliability, as it involves active participation from users who have recently completed their certification journey. When a question is posted, users discuss the answer choices, debate the logic behind specific configurations, and flag any content that may be outdated or incorrect based on the latest ServiceNow release. This collaborative environment allows you to see multiple perspectives on a single problem, which is often more educational than simply memorizing a correct answer. By engaging with these discussions, you gain context from real-world implementation experiences, which helps you understand the "why" behind the "what" of ServiceNow configurations.

How to Prepare for the CIS-SPM Exam

Effective exam preparation for the CIS-SPM requires a combination of hands-on experience in a ServiceNow sandbox environment and a thorough review of official documentation. You should prioritize building a consistent study schedule that allows you to experiment with the different modules, such as setting up a demand, creating a resource plan, and configuring a dashboard, rather than relying solely on passive reading. Every practice question includes a free AI Tutor explanation that breaks down the reasoning behind the correct answer, so you understand the concept, not just the answer. This approach ensures that you are developing the practical skills needed for the certification exam, rather than just memorizing patterns that may not apply to the specific scenario-based questions you will encounter on test day.

A common mistake candidates make is focusing too heavily on memorizing definitions instead of understanding how the different SPM modules integrate with one another. The CIS-SPM exam is heavily scenario-based, meaning you will be presented with a business requirement and asked to identify the correct configuration or process to fulfill it. To avoid this pitfall, you must practice applying your knowledge to various business cases, such as determining the correct financial model for a specific project type or troubleshooting a resource allocation conflict. By focusing on application and logic, you will be better prepared to handle the time constraints and the complexity of the questions on the actual exam.

What to Expect on Exam Day

On the day of your certification exam, you should be prepared for a format that typically includes multiple-choice and multiple-select questions, which may be presented as standalone queries or complex scenarios. These questions are designed to test your ability to apply your knowledge of ServiceNow Strategic Portfolio Management in a practical, professional context. The exam is administered through a secure testing environment, such as Pearson VUE, where you will have a set amount of time to complete all sections. It is important to manage your time carefully, as some scenario-based questions may require more reading and analysis than others. By familiarizing yourself with the structure of our practice questions, you will be better equipped to handle the pacing and the specific style of questioning used by ServiceNow.

Who Should Use These CIS-SPM Practice Questions

These practice questions are intended for ServiceNow implementation specialists, project managers, and system administrators who have hands-on experience with the Strategic Portfolio Management suite and are looking to validate their skills. Ideally, candidates should have several months of direct experience configuring and managing these modules in a production or development environment before attempting the certification exam. Whether you are looking to advance your career within your current organization or seeking to demonstrate your expertise to potential employers, this certification exam is a recognized benchmark of professional competency. Using our platform for your exam preparation will help you identify knowledge gaps and build the confidence necessary to succeed on your first attempt.

To get the most out of these resources, do not simply read the answer and move on; instead, engage deeply with the AI Tutor explanation and the community discussions provided for each question. If you find yourself answering a question incorrectly, take the time to revisit the official ServiceNow documentation for that specific topic and flag the question so you can review it again later. This iterative process of testing, reviewing, and refining your understanding is the most effective way to prepare for the rigors of the certification exam. Browse the questions above and use the community discussions and AI Tutor to build real exam confidence.

AI Tutor 👋 I’m here to help!

ServiceNow CIS-SPM Exam Prep Certified Implementation Specialist - Strategic Portfolio Management (Page 5 )

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What the CIS-SPM Exam Tests and How to Pass It

What the CIS-SPM Exam Covers

Are These Real CIS-SPM Exam Questions?

How to Prepare for the CIS-SPM Exam

What to Expect on Exam Day

Who Should Use These CIS-SPM Practice Questions

ServiceNow CIS-SPM Exam Prep
Certified Implementation Specialist - Strategic Portfolio Management (Page 5 )