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Free CTA Exam Braindumps (page: 5)

Page 4 of 13
PDF with 47 Questions

What type of testing requires human observation to measure how user-friendly, efficient, or convenient the software or product is for end-users?

  1. Smoke testing
  2. Usability testing
  3. Integration testing
  4. System testing

Answer(s): B

Explanation:

Usability testing is the type of testing that relies on human observation to assess the user- friendliness of a software product.

In usability testing:

Real users interact with the software or product in a realistic setting. Observers watch and record user behavior, noting any difficulties, frustrations, or areas of confusion. Feedback is gathered from users to understand their experiences and identify areas for improvement.
Why not the other options?

A . Smoke testing: A quick, preliminary test to ensure basic functionality is working. C . Integration testing: Tests the interaction between different modules or components of a system. D . System testing: Tests the entire system as a whole.


Reference:

Software testing best practices, Usability testing resources



Which type of testing is best suited for scenarios requiring repeated execution of tasks over a long period of time?

  1. Automated testing
  2. Usability testing
  3. Ad hoc testing
  4. Manual testing

Answer(s): A

Explanation:

Automated testing is ideal for scenarios involving repetitive tasks over extended periods. Here's why:

Efficiency: Automated tests can execute tasks much faster than humans. Consistency: Automated tests perform the same steps precisely every time, eliminating human error.

Endurance: Automated tests can run continuously for long durations without fatigue. Regression Testing: Automated tests are excellent for regression testing, repeatedly checking that existing functionality hasn't been broken by new changes.
Why not the other options?

B . Usability testing: Focuses on user experience and requires human observation. C . Ad hoc testing: Informal, unplanned testing without specific test cases. D . Manual testing: Performed by humans, which can be time-consuming and prone to errors for repetitive tasks.


Reference:

Software testing best practices, Automated testing tools and frameworks



A company is preparing for a ServiceNow instance upgrade.
Which tool shortens the time to validate critical processes post-upgrade?

  1. Test Management 2.0
  2. Automated Testing Framework (ATF)
  3. Manual testing scripts
  4. System health dashboard

Answer(s): B

Explanation:

The Automated Testing Framework (ATF) is the best tool for quickly validating critical processes after a ServiceNow instance upgrade. Here's why:

Automated Execution: ATF allows you to create automated tests that can be run quickly and repeatedly after the upgrade. This significantly reduces the time required for testing compared to manual methods.

Comprehensive Coverage: You can create automated tests for various processes, workflows, UI actions, and business rules, ensuring comprehensive validation of critical functionality. Regression Testing: ATF is particularly valuable for regression testing, ensuring that the upgrade hasn't introduced any unexpected issues or broken existing functionality.
Why not the other options?

A . Test Management 2.0: While Test Management 2.0 provides a framework for managing tests, it doesn't inherently shorten the testing time itself. It can be used with ATF to organize and track automated tests.

C . Manual testing scripts: Manual testing is time-consuming and prone to errors, especially for repetitive tasks involved in upgrade validation.
D . System health dashboard: This dashboard provides an overview of system performance and health, but it doesn't directly validate specific processes or workflows.


Reference:

ServiceNow Automated Test Framework (ATF) documentation



What is the primary purpose of the Test Management 2.0 application in ServiceNow?

  1. To streamline manual testing processes
  2. To generate test cases automatically
  3. To automate software testing processes
  4. To replace human testers with AI

Answer(s): A

Explanation:

The primary purpose of Test Management 2.0 is to streamline manual testing processes. It provides a structured framework for:

Planning and Designing Tests: Creating test plans, test cases, and test suites. Executing Tests: Tracking test execution and recording results.

Managing Defects: Logging and tracking defects found during testing. Reporting: Generating reports on test coverage, progress, and results.
Why not the other options?

B . To generate test cases automatically: While Test Management 2.0 can help with test case design, it doesn't automatically generate them.
C . To automate software testing processes: This is the role of the Automated Testing Framework (ATF). Test Management 2.0 can be used alongside ATF to manage automated tests. D . To replace human testers with AI: While AI can assist with testing, Test Management 2.0 is primarily designed to support human testers, not replace them.


Reference:

ServiceNow Test Management 2.0 documentation






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