Free Software Certifications CABA Exam Questions (page: 22)

What management style is characterized by leadership in a condescending form of master-servant trust, where motivation is mainly by rewards and where managerial personnel feel responsibility but lower levels do not?

  1. Participative - Group System
  2. Benevolent - Authoritarian
  3. Exploitive - Authoritarian
  4. Consultative System
  5. None of the above

Answer(s): B



Which of the following are major characteristics of Quality Management?

  1. Manage with Facts
  2. Continuous Improvement
  3. Manage by Process
  4. Focus on the Customer
  5. All of the above

Answer(s): E



A Business Analyst needs to have good communication and interpersonal skills. Example(s) of communication and interpersonal skills include:

  1. Listening
  2. Interviewing
  3. Testing
  4. Only A and B
  5. A,B, and C

Answer(s): D



When a person does not know some of their own qualities but others are aware of those qualities, this can be mapped to ________ in the Johari Window.

  1. Façade
  2. Blind Area
  3. Hidden Area
  4. Open Area
  5. None of the above

Answer(s): B



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