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Certified Associate Business Analyst Questions 41–45 (page: 10)

Force Field Analysis is also referred as:

Which approach emphasizes process oriented thinking rather than results-product oriented thinking?

Which of the following is NOT a Kaizen concept?

Which of the following are the best tools for depicting trends in a process?

Given the following data and thinking in terms of the Pareto Principle, where should corrective action focus?
Problems originate from the following areas:
15% Design,
2% Development,
4% Prototype,
3% Testing, and 2% Implementation.