Free FSOT Exam Braindumps (page: 29)

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A manager who utilizes the Pygmalion Effect usually receives higher performance from employees by:

  1. demonstrating that they are confident employees can deliver a high performance
  2. building teams, instead of using individuals in a hierarchy, to handle most large projects
  3. always attached financial incentive to job performance
  4. offering ambiguous expectations to encourage employee originality and creativity

Answer(s): A



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According to Maslow's Hierarchy of Needs, a person will place greater importance on:

  1. self-actualization
  2. belongingness
  3. physiological needs
  4. cognitive needs

Answer(s): C



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Although supervision of employee's productivity and daily actions is an accepted management role, a balance must be maintained and micro-management can commonly result in:

  1. lack of communication
  2. stifling initiative
  3. increased morale
  4. improved performance

Answer(s): B



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An active listener demonstrates all of the following traits except:

  1. often completes the sentences of others
  2. plans a response for after another is finished speaking
  3. provides feedback without interruption
  4. awareness and control of biases

Answer(s): A



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