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Foreign Service Officer Test Questions 121–125 (page: 26)

Updated On: 9-Feb-2026
View Related Case Study

When designing jobs, managers and employers can reduce job stress by giving consideration to all of the following except:

  1. applying ergonomic design to the employee-machine technologies
  2. creating clear physical, knowledge, and skill requirements to facilitate hiring highly matched employees
  3. establishing work hours and shift changes that are the most profitable for the organization
  4. creating communication channels for immediate and future needs

Answer(s): C



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Involving numerous people in an employee's evaluation such as co-workers, customers, the employee, and supervisors is known as:

  1. 360-degree feedback
  2. Knowledge management
  3. Job coaching
  4. All in one evaluation

Answer(s): A



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When interviewing a candidate for possible employment aptitude tests are often conducting early in the process to assess:

  1. specialized technical skills
  2. intelligence or IQ
  3. personality traits or character tendencies
  4. general abilities in reasoning and written skills

Answer(s): D



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Your company board has asked you to serve on an ad hoc committee to consider changes to the company's benefits packages. This committee will most likely:

  1. meet regularly until the changes are completed
  2. become permanent to address all issues surrounding employee benefits
  3. meet one time to address the issue
  4. hold meetings in conjunction with regular board meetings

Answer(s): A



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One of your employees has been complaining to about her problems with a co-worker and other employees have reported that the two frequently clash at meetings. Your best initial course of

action is:

  1. leaving the employees to their own resources with an order to work it out
  2. offering new ways the two could work together and monitoring the situation
  3. immediately restructuring to place the employees in separate work environments
  4. firing or transferring the least valuable of the two employees

Answer(s): B



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