Free 5V0-62.22 Exam Braindumps (page: 4)

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The SSL certificates for on-premises VMware Workspace ONE UEM recently expired and were rotated Soon after. Android devices entirely stopped receiving push notifications and many reported AWCM as being disconnected. It was confirmed that the SSL certificates held been rotated on IIS as well as the load balancer.
Which strategy accurately describes the solution for this problem?

  1. The SSL certificates were not updated on all device services servers, so updating the remaining servers would resolve the issue.
  2. The Device Services service was not restarted after the SSL certificate rotation on IIS. so restarting the service would resolve the issue.
  3. The Device Management binding was not updated for SSL handshake compatibility, so selecting the correct binding would resolve the issue.
  4. The AWCM keystore was missed for rotation of SSL certificates, so running the keytool import targeting the new certificate would resolve the issue

Answer(s): D

Explanation:

The strategy that accurately describes the solution for this problem is running the keytool import targeting the new certificate. The AWCM keystore is a Java keystore file that contains the SSL certificates used by AWCM to establish secure connections with devices and other components. If the SSL certificates are rotated on IIS and the load balancer, but not on the AWCM keystore, then AWCM will not be able to communicate with devices using push notifications. To resolve this issue,

the administrator must import the new SSL certificates into the AWCM keystore using the keytool command2.



A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days.
When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile.
Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?

  1. UEM Console
  2. UAG
  3. API
  4. Device Services

Answer(s): D

Explanation:

The component that should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM is Device Services. Device Services is a component of Workspace ONE UEM that handles device enrollment, management, and communication. Device Services also hosts the AWCM service, which is responsible for delivering push notifications to devices. If Device Services is not working properly, devices may not be able to check in with Workspace ONE UEM or receive profiles, commands, or policies3.



When an organization administrator attempts to configure a shared SaaS Workspace ONE UEM environment to use their internal Active Directory Certificate Authority, "Test Connection" fails. For which service should the organization administrator enable verbose logging to resolve this issued?

  1. ACC (AirWatch Cloud Connector) service
  2. AWCM (AirWatch Cloud Messaging) service
  3. UAG (Unified Access Gateway) Tunnel service
  4. Console service

Answer(s): A

Explanation:

The service that the organization administrator should enable verbose logging to resolve this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If "Test Connection" fails when configuring a shared SaaS Workspace ONE UEM environment to use an internal Active Directory Certificate Authority, it could indicate that there is a problem with ACC configuration,

connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue4.



A dozen users just reported various issues with VMware Workspace ONE UFM managed applications on their Android and iOS devices The administrator would like to use VMware Workspace ONE to simultaneously gather detailed troubleshooting information about all these devices with one action Which form of logging should be used to accomplish this goal?

  1. Settings-based targeted logging
  2. ACC (AirWatch Cloud Connector) verbose logging
  3. Device-based targeted logging
  4. AWCM (AirWatch Cloud Messaging) verbose logging

Answer(s): C

Explanation:

The form of logging that should be used to accomplish this goal is device-based targeted logging. Device-based targeted logging allows the administrator to enable debug logging for multiple devices at once, based on various criteria, such as platform, model, ownership, and so on1. Device- based targeted logging can help collect more detailed information about device events, actions, and errors for troubleshooting purposes.



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