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Strategic Communication in Total Rewards Questions 16–20 (page: 5)

Updated On: 10-Feb-2026

What is one reason for using face-to-face communication?

  1. Allows for employees to access information when they need it
  2. Allows for the target audience to go at their own pace
  3. Provides for real-time interaction and feedback
  4. Provides consistency

Answer(s): C



Which of the following would be most effective for communicating a complicated new retirement plan design?

  1. Group meeting
  2. Plan document
  3. Webcast
  4. E-mail

Answer(s): B



What is a consideration when using more than one presenter to communicate a message in a face- to-face channel?

  1. Messages are best communicated by a single presenter
  2. The last people to receive the message will get a shorter, less detailed message.
  3. Audiences will react more favorably to presenters with louder voices
  4. The message communicated is likely to vary, even if scripted.

Answer(s): D



If you need to convey negative or controversial information, which channel should you consider first?

  1. Face-to-face
  2. Paper-based
  3. Technology-based

Answer(s): A



Which of the following should be focused on during Step 6, develop the communication campaign?

  1. Detailing the total rewards philosophy and strategy
  2. Conducting audience research
  3. Analyzing the target audience for the communication
  4. Documenting a project plan

Answer(s): C



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