QUESTION: 25

Which of the following are good performance measures?

I) Be-indMdual oriented
II) Be understood by all
III) Provide accurate and timely feedback
IV. Be revised on a continuous basis

I, II, & III Only
II, III, & IV Only
I, II, & IV Only
I, III, & IV Only

Answer(s): B

Explanation:

Good performance measures should
1. Refilect the manufacturing strategy
2. Be non-financial in nature
3. Be customized to suit the specific environment
4. Be revised on a continuous basis
5. Provide accurate and timely feedback
6. Be understood by all
7. Promote improvement rather than just do monitoring
8. Be group oriented

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QUESTION: 26

The first step of preparing others for change is what?

Communication directly to them
InvoMng others in the change
Training users on the changes
Learning about the change

Answer(s): A

Explanation:

The FIRST step is to communicate to the users directly

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QUESTION: 27

According to Davenport and Short which of the following is NOT a major process dimension?

Process Objects
Process Route
Process ActMties
Entities

Answer(s): B

Explanation:

3 major process dimensions Davenport and Short
1. Entities
2. Process objects
3. Process actMties

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QUESTION: 28

The cost of goods forecast to be sold in the next 3 months equal $1,200,000, and the average projected inventory is $600,000.
What is the projected stock turns?

Answer(s): B

Explanation:

Stock turns = Projected annual cost of goods so|d/ average inventory=(1200000*4)/600000

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QUESTION: 25

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QUESTION: 27

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QUESTION: 28

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