Exam Set: 1

QUESTION: 1
SWOT is an acronym for:

A. strengths, weaknesses, opportunities, threats
B. statistics without tables
C. sensory Weibul ordinal tools
D. success wields optimal teams E. none of the above

Answer(s): A

QUESTION: 2
Perform a risk analysis to determine the expected profit or (loss) from a project which has four
possible disjoint outcomes: Outcome A shows a profit of $340,000 and has a probability of 0.25
Outcome B shows a profit of $120,000 and has a probability of 0.40 Outcome C shows a loss of
$40,000 and has a probability of 0.10 Outcome D shows a profit of $100,000 and has a
probability of 0.25

A. $130,000
B. $520,000
C. $154,000
D. ($168,000)
E. none of the above

Answer(s): C

QUESTION: 3
The leader in the quality movement who recommended that organizations "eliminate numerical
quotas for the work force and numerical goals for management." :

A. Juran
B. Ishikawa
C. Crosby
D. Feigenbaum
E. Taguchi
F. none of the above

Answer(s): F

QUESTION: 4
The quality leader responsible for the term Total Quality Management (TQM):

A. Juran
B. Ishikawa
C. Crosby
D. Feigenbaum