QUESTION: 1

SWOT is an acronym for:

strengths, weaknesses, opportunities, threats
statistics without tables
sensory Weibull ordinal tools
success wields optimal teams E. none of the above

Answer(s): A

Perform a risk analysis to determine the expected profit or (loss) from a project which has four possible disjoint outcomes: Outcome A shows a profit of $340,000 and has a probability of 0.25 Outcome B shows a profit of $120,000 and has a probability of 0.40 Outcome C shows a loss of $40,000 and has a probability of 0.10 Outcome D shows a profit of $100,000 and has a probability of 0.25

$130,000
$520,000
$154,000
($168,000)
none of the above

Answer(s): C

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QUESTION: 3

The leader in the quality movement who recommended that organizations “eliminate numerical quotas for the work force and numerical goals for management.” :

Juran
Ishikawa
Crosby
Feigenbaum
Taguchi
none of the above

Answer(s): F

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QUESTION: 4

The quality leader responsible for the term Total Quality Management (TQM):

Juran
Ishikawa
Crosby
Feigenbaum
Taguchi
none of the above

Answer(s): D

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