Cisco
CompTIA
ISC
EC-Council
EXIN
Fortinet
ITIL
Juniper
Microsoft
VMware
Avaya
SAP
Google
NVIDIA
Salesforce
Amazon
Palo Alto Networks
ISC2
Splunk
ServiceNow
All Vendors
  2. Home
  3. Exams
  4. ASQ
  5. CSSBB

ASQ CSSBB Exam
CSSBB Certified Six Sigma Black Belt (Page 4 )

Updated On: 12-Feb-2026
Page 4 of 47
PDF with 257 Questions

George is an employee of Black, Inc. John is George’s internal customer. Which statement is true?

  1. John is employed by Black, Inc.
  2. John is employed by another company that supplies material to Black, Inc.
  3. John is employed by a company that purchases material from black, Inc.
  4. John is employed by another company that has a fiduciary agreement with Black, Inc.
  5. John is employed by another company as an internal auditor.

Answer(s): A



.
A team has been asked to reduce the cycle time for a process. The team decides to collect baseline data. It will do this by:

  1. seeking ideas for improvement from all stakeholders
  2. researching cycle times for similar processes within the organization
  3. obtaining accurate cycle times for the process as it currently runs
  4. benchmarking similar processes outside the organization

Answer(s): C



Customer segmentation refers to:

  1. dividing a particular customer into parts that are more easily understood
  2. grouping customers by one or more criteria
  3. maintaining secure customer listings to minimize communication among them
  4. eliminating or “cutting off” customers with poor credit history

Answer(s): B





This is an example of part of a:

  1. QFD Matrix
  2. Activity Network Diagram
  3. Interrelationship Diagram
  4. Affinity Diagram

Answer(s): A



Customer requirement #3 has a ______________ relationship with technical feature #3.

  1. strong
  2. moderate
  3. weak

Answer(s): B






Post your Comments and Discuss ASQ CSSBB exam prep with other Community members:

Join the CSSBB Discussion