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Free CSSBB Exam Braindumps (page: 8)

Page 7 of 56
PDF with 257 Questions

A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They then investigate each of these three events for possible causes, etc. They draw a diagram that “fans out” using the power outage as the handle of the fan. These improvements are best described by which approach to problem solving?

  1. Affinity diagram
  2. Inter-relationship digraph
  3. Tree diagram
  4. Process decision program chart
  5. Matrix diagram
  6. Prioritization matrix
  7. Activity network diagram

Answer(s): C



A team’s goal is to improve information flow in a payroll function. They make thirty-three Post-It® notes, each listing an issue for further investigation. After some discussion, they group them into four categories: mandated record keeping, privacy concerns, insurance concerns and transfer concerns. This grouping process is best described by which approach to problem solving?

  1. Affinity diagram
  2. Inter-relationship digraph
  3. Tree diagram
  4. Process decision program chart
  5. Matrix diagram
  6. Prioritization matrix
  7. Activity network diagram

Answer(s): A



The team in the above problem draws arrows from Post-It® notes that are causes to notes that are the effects of these causes. This step is best described by which approach to problem solving?

  1. Affinity diagram
  2. Inter-relationship digraph
  3. Tree diagram
  4. Process decision program chart
  5. Matrix diagram
  6. Prioritization matrix
  7. Activity network diagram

Answer(s): B



A team working with a plant relocation is tasked with designing a process for moving 180 pieces of equipment. Incoming orders may need to be filled during the move at either the old site or the new one. Transportation equipment availability is uncertain. Construction schedules at the new site is very weather dependent. The team designs a chart that attempts to cover these and other contingencies with appropriate measures dealing with each. The tool best fitted for this task is:

  1. Affinity diagram
  2. Inter-relationship digraph
  3. Tree diagram
  4. Process decision program chart
  5. Matrix diagram
  6. Prioritization matrix
  7. Activity network diagram

Answer(s): D






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