Free 7492X Exam Braindumps
Avaya Aura® Call Center Elite Support Exam Questions 31–35 (page: 8)

You are asked to resolve an Issue with little information except that there are reports of calls being disconnected and calls in queue not receiving announcements.
When you check the display events In the Communication Manager (CM) there are several events that need to be researched. Using the information in the Events Report, how do you determine which vector(s) to begin troubleshooting?

Best Services Routing (BSR) determines the best resource to service a call by examining which three variables? (Choose three.)

A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of which site is deemed "best".
Which licensed feature must be activated to accomplish this?

Which three statements about LAI requirements are true? (Choose three.)

Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)