Avaya 7492X Exam
Avaya Aura® Call Center Elite Support Exam (Page 7 )

Updated On: 30-Jan-2026

When a customer generates a TTrace log file there are specified components in each line item of the log file.
Which data do these components include?

  1. The log file includes the date, the time, the name of the processes, the system where the process is running, and the process ID
  2. The log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the agent handling contacts
  3. The log file includes the name of the processes, the system where the process is running, and the process ID
  4. The log file includes the date, the time, the name of the processes, the system where the process is running, and the name of the user on the system

Answer(s): C



A customer using the TTrace tool wants the TTrace system to send an email when the system logs a particular type of alarm on the TTRace server.
Which TTrace tool will accomplish this?

  1. TTrace Config
  2. TTrace Server
  3. TTrace Console
  4. TTrace Log2Zip

Answer(s): A



A customer using the TTrace tool wants to see a list of services that have been configured, and also select their respective logging levels.
Which TTrace tool will accomplish this?

  1. TTrace Log2Zip
  2. TTrace Configuration
  3. TTrace Server
  4. TTrace Console

Answer(s): C



Which two components installed on the same PC does the TTrace tool require? (Choose two.)

  1. TTrace Server
  2. TTrace Console
  3. TTrace Config
  4. TTrace Log2Zip

Answer(s): A,C



Given the following conditions:
In the Business Advance configuration
During agent surplus conditions
WHEN agents are available
The agent selection method is PAD
When a call arrives, how will the Communication Manager interpret the highest priority calls?

  1. As the highest skill level agent with the lowest occupancy
  2. As the agent with the lowest ratio of adjusted work time and target allocation for the skill
  3. As the highest skill level, most idle agent
  4. As the most idle agent, without regard to skill level

Answer(s): B



Viewing page 7 of 18
Viewing questions 31 - 35 out of 83 questions



Post your Comments and Discuss Avaya 7492X exam prep with other Community members:

Join the 7492X Discussion