A customer with multiple locations wants to effectively balance the call load among agents at the various sites.Which call center feature can provide this capability?
Answer(s): B
https://downloads.avaya.com/elmodocs2/comm_mgr/r3/pdfs/07_300301_1.pdf (114)
Refer to the exhibit.What are three reasons for turning on "Net Redir" = y? (Choose three.)
Answer(s): A,D,E
What is the process for routing calls to one or more networked locations that appear as single center called?
Answer(s): D
https://downloads.avaya.com/css/P8/documents/100081982
A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.Which command in the vector would invoke NCR using BSR?
https://downloads.avaya.com/css/P8/documents/100180550
Post your Comments and Discuss Avaya 7492X exam with other Community members:
Shin Commented on September 08, 2023 please upload PHILIPPINES
Our website is free, but we have to fight against bots and content theft. We're sorry for the inconvenience caused by these security measures. You can access the rest of the 7492X content, but please register or login to continue.