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Avaya IP Office Platform Support Certified Questions 46–50 (page: 11)

Updated On: 10-Feb-2026

What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?

  1. It disables email communication between IP Office and the SMTP server.
  2. It enables email communication between IP Office and the SMTP server without requiring login credentials.
  3. It encrypts email communication between IP Office and the SMTP server using SSL/TLS.
  4. It requires login credentials to be entered for email communication between IP Office and the SMTP server.

Answer(s): D



Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

  1. System Status Application (SSA)
  2. WebLM License Manager
  3. Avaya IP Office Manager
  4. Avaya Diagnostic Server (ADS)

Answer(s): A



When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

  1. The current time and date of the IP Office system.
  2. The software version and patch level of the IP Office system.
  3. The CPU and memory utilization of the IP Office system.
  4. The number of active calls and the call status on the IP Office system.

Answer(s): C


Reference:

https://downloads.avaya.com/css/P8/documents/100073350 Page: 12



Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them.
What additional steps are required to allow customers to control the time profile using their phones?

  1. Create a new hunt group with the time profile settings and assign the customer's extensions to it.
  2. Create a new directory number with the time profile settings and assign it to the customer's phones.
  3. Create a new user right group with the time profile settings and assign it to the customer's user accounts.
  4. Create a new short code with the time profile settings and assign it to the customer's phones.

Answer(s): D



Providers are components of one-X® Portal, each of which performs a specific role.
What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

  1. It provides directory information from the IP Office systems to one-X® Portal.
  2. It handles the browser connections between users and the one-X® Portal server.
  3. It handles telephony communications to and from the IP Office systems assigned to it.
  4. It provides access to the voicemail server for features such as message playback via the browser.

Answer(s): C


Reference:

https://downloads.avaya.com/css/P8/documents/101005087 Page: 9



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