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Avaya IP Office Platform Support Certified Questions 51–55 (page: 12)

Updated On: 10-Feb-2026

To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?

  1. Admin System group
  2. Maintenance Administrator group
  3. Installation group
  4. Administration group

Answer(s): D


Reference:

https://downloads.avaya.com/css/P8/documents/100073300 Page: 9



You are trying to assign a user as a Power User in the User Form of Manager, but the option is not available in the profile drop-down menu.
What is the most likely reason for this?

  1. The feature has not been enabled in the IP Office system's licensing.
  2. The user does not have the necessary User Right assigned to them.
  3. The IP Office system is running an incompatible software version.
  4. The user's extension has not been configured correctly.

Answer(s): A



A customer is using Voicemail Pro and would like to configure voicemails to be sent to email. However, they would like to use the most secure method possible.

Which two methods can the technician suggest for sending voicemails via email? (Choose two.)

  1. Outlook
  2. MAPI
  3. SNMP
  4. SMTP with STARTTLS encryption
  5. TAPI

Answer(s): B,D


Reference:

https://downloads.avaya.com/css/P8/documents/100174760 Page: 57



A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.

Where in the IP Office Manager can the technician configure these logins?

  1. IP Office Manager Security Settings
  2. IP Office Manager Network Configuration
  3. IP Office Softphone Application
  4. IP Office System Monitor Application

Answer(s): A


Reference:

https://downloads.avaya.com/css/P8/documents/101005673 Page: 155-156, 174-175



A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.

What application changes will they need to make during the upgrade?

  1. Only CCR as it is not supported in 9.0 or higher.
  2. Only one-X Portal as it is supported in 9.0 or higher.
  3. All applications, as 9.1 does not support any of them.
  4. All applications can be upgraded to 9.0 or higher without changes.

Answer(s): A


Reference:

http://www.digitcom.ca/blog/Avaya-IP-Office-R9.1-The-IP-Office-is-All-Grown-Up.html



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