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CERTIFIED REGULATORY COMPLIANCE MANAGER (CRCM) Questions 143–144 (page: 87)

Updated On: 9-Feb-2026

What may a creditor do if an applicant applies for individual unsecured credit?

  1. A creditor may never require the signature of another person.
  2. A creditor may ask for the signature of the applicant's spouse if the applicant is not creditworthy.
  3. A creditor may require another signature if the applicant relies on jointly owned property to establish creditworthiness.
  4. A creditor may ask the applicant to withdraw the application if it does not meet the creditor's credit standards.

Answer(s): C



What may a creditor do if an applicant applies for individual unsecured credit?

  1. A creditor may never require the signature of another person.
  2. A creditor may ask for the signature of the applicant's spouse if the applicant is not creditworthy.
  3. A creditor may require another signature if the applicant relies on jointly owned property to establish creditworthiness.
  4. A creditor may ask the applicant to withdraw the application if it does not meet the creditor's credit standards.

Answer(s): C



What may a creditor do if an applicant applies for individual unsecured credit?

  1. A creditor may never require the signature of another person.
  2. A creditor may ask for the signature of the applicant's spouse if the applicant is not creditworthy.
  3. A creditor may require another signature if the applicant relies on jointly owned property to establish creditworthiness.
  4. A creditor may ask the applicant to withdraw the application if it does not meet the creditor's credit standards.

Answer(s): C



Cassandra Phillips requested a loan to purchase a boat. She asked for $15,000 at 7.5 percent for seven years. The bank considered her request but decided, considering her income and credit history, the best offer of credit the bank could make was $10,000 at 8.25 percent for five years. Rhonda Mays, the loan officer, wrote a letter, setting forth the terms the bank could offer. The letter was mailed on July 1. Ms. Phillips received the letter and began to look elsewhere for a loan on the terms and conditions she wanted. Does the bank have any additional responsibility to Ms. Phillips?

  1. No. Because the bank made the offer of a loan, there is no further responsibility.
  2. No. Because the customer decided to look elsewhere, there is no further responsibility.
  3. Yes. The bank must follow up with a phone call to determine if Ms. Phillips is still interested.
  4. Yes. The bank must send an adverse action notice because Ms. Phillips did not take the bank's counteroffer.

Answer(s): D



Cassandra Phillips requested a loan to purchase a boat. She asked for $15,000 at 7.5 percent for seven years. The bank considered her request but decided, considering her income and credit history, the best offer of credit the bank could make was $10,000 at 8.25 percent for five years. Rhonda Mays, the loan officer, wrote a letter, setting forth the terms the bank could offer. The letter was mailed on July 1. Ms. Phillips received the letter and began to look elsewhere for a loan on the terms and conditions she wanted. Does the bank have any additional responsibility to Ms. Phillips?

  1. No. Because the bank made the offer of a loan, there is no further responsibility.
  2. No. Because the customer decided to look elsewhere, there is no further responsibility.
  3. Yes. The bank must follow up with a phone call to determine if Ms. Phillips is still interested.
  4. Yes. The bank must send an adverse action notice because Ms. Phillips did not take the bank's counteroffer.

Answer(s): D



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