Free RCDDv14.1 Exam Braindumps
BICSI Registered Communications Distribution Designer Exam Questions 255–279 (page: 26)

Updated On: 1-Feb-2026

A program manager for an electronic gaming manufacturer is managing a new virtual reality

program. An international trade agreement in the final stages of renegotiation will reduce supply- chain costs and delivery intervals A materials supplier informs the program manager that when this agreement is finalized, it will shorten the products delivery time.
What should the program manager update first?

  1. Procurement management plan
  2. Benefits register
  3. Risk register
  4. Benefits management plan

Answer(s): B



A program was kicked off, but one of the key stakeholders was not present at the kick-off meeting.
What should the program manager do to ensure that the key stakeholder is familiar with the program's benefits and supports the program'?

  1. Note stakeholder communication needs in the program charter and document their expectations in the benefits sustainment plan
  2. Note stakeholder communication needs in the communications management plan and document their expectations in the benefits management plan
  3. Meet with the stakeholder to ensure stakeholder communication needs are documented in the communications management plan and that their expectations of benefits are documented in the benefits management plan
  4. Meet with the stakeholder to ensure stakeholder communication needs are documented in the communications management plan and that their expectations of benefits are documented in the benefits sustainment plan

Answer(s): C



A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company's headquarters Five regional sales departments are located at different locations around the world.

At this stage of the program, what is the first step?

  1. Develop a program work breakdown structure
  2. Identify and quantify business benefits of the program
  3. Determine and prioritize the various components of the program
  4. Prepare a program organization chart covering both sales and production

Answer(s): B



The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year.
Where is this expectation documented1?

  1. Program quality standards
  2. Customer management plan
  3. Benefits management plan
  4. Benefits sustainment plan

Answer(s): C



In a transformational program, all projects are on track and delivering their objective. However stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance Stakeholders fear that the program

will fail to provide the service required.
To assure positive performance in the current environment, the program manager should do which of the following?

  1. Ensure the new processes will perform better than the current processes
  2. Ask the program steering committee to endorse the new processes and current program schedule and deliverables
  3. Meet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes
  4. Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered

Answer(s): C



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