QUESTION: 29

A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.

Due to this the company's senior management has considered some new objectives for the business.

Which of the following comply with all requirements of a SMART objective and will help to overcome this issue?

Select ALL that apply.

To reduce the number of complaints due to quality issues by 28% by the end of the year.
To reduce defects from 53 per 1000 to 35 per 10,000 within 10 months.
To reduce the current level of defects from Oper 1,000 to 35 per 1,000 by the end of the month.
To reduce quality issues significantly within eight weeks.
To reduce the number of complaints from 754 to 450 as soon as possible
To increase output from 2,500 units per hour to 3,500 units per hour within a year.

Answer(s): A,B

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QUESTION: 30

Stephanie has just secured a job as a management accountant for a well-known banking firm. She needs to understand the organisation's financial position.

What should she do first in order to gain this understanding?

Record the organisation's transactions in the books of prime entry.
Inform the tax authorities of the organisation's revenues.
Total all the day books and enter them into ledgers.
Submit the company's accounts to the IFRS.

Answer(s): A

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QUESTION: 31

The marketing environment includes political, economic, social, technological, ecological and legal factors affecting marketing (PESTEL). Select THREE examples of economic
factors.

Consumers' propensity to save
Interest rates
The introduction of new legislation relating to business tax
The rate of inflation
New ways of distribution
Social mobility

Answer(s): A,B,D

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QUESTION: 32

The structure of an organisation is likely to change as the organisation develops and grows. Which type of structure is associated with an organisation which is in its early days?

Entrepreneurial
Functional
Divisional
Matrix

Answer(s): A

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QUESTION: 29

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QUESTION: 32

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