CIMA E2 Exam
Managing Performance (Page 2 )

Updated On: 26-Jan-2026

Which THREE of the following would be considered as reasonable expectations of the mentoring process, for the mentee?

  1. Career enhancement
  2. Solving all problems
  3. Support with new challenges
  4. Discipline would be dispensed if they make a mistake
  5. Personal development

Answer(s): A,C,E



From the following options, choose the appropriate ways of overcoming barriers in the communication process, from the perspective of the sender.

Select ALL that apply.

  1. Ask questions
  2. Give feedback
  3. Have a definite, clear objective
  4. Consider their contribution
  5. Plan the communication
  6. Seek feedback

Answer(s): C,E,F



GG, the new CEO in an organisation, was surprised to find out that the company does not undertake competitor analysis. He was told that, as the organisation operates in a very dynamic market, things change too quickly to make analysis worthwhile.

Choose from the following the option that presents why competitor analysis is important.

  1. It allows the organisation to use the budget that the Marketing Department has been allocated so it doesn't lose it in the future.
  2. It is an activity that satisfies the senior managers' requests.
  3. If competitor analysis is not undertaken a new competitor could have entered the market and could reduce the sales of the organisation.
  4. It can help the company to market its products.

Answer(s): C



The advantages of effective delegation include which THREE of the following?

  1. Workloads of managers are reduced with subsequent reduction in stress.
  2. The aspiration through eventual promotion of subordinates who accept delegated duties must be met.
  3. Managers are left free to carry out non-routine tasks while passing on more routine tasks to subordinates.
  4. Training of subordinates is assisted by the delegation of tasks and is thus a very effective method of training.
  5. Effective delegation can be achieved by assigning agreed tasks, specifying performance levels and ensuring they are understood.

Answer(s): A,C,D



Max is a quiet member of staff who likes to receive all the details before making decisions in the workplace.

He is very satisfied with the way he works currently and is reluctant to change the way he works when you suggest implementing a new system to deal with enquiries. These changes form a major part of his work allocation.

Which would be the most appropriate methods to deal with any resistance to change you may experience from Max?

Select ALL that apply.

  1. Coercion
  2. Manipulation / Co-optation
  3. Participation / involvement
  4. Education
  5. Facilitation / support
  6. Negotiation / agreement

Answer(s): B,C,D,E



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