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Managing Performance Questions 176–180 (page: 21)

Updated On: 31-Jan-2026

An experienced IT project manager provides the following advice about planning a new project:

"The project should start with a Requirements Analysis which should take 10 days.
When this is finished Detailed Design (10 days) and Interface studies (15 days) can start at the same time. As soon as they are both complete Prototyping can start (30 days).

Prototyping is the predecessor of both Implementation (10 days) and Data Conversion (20 days).

Go-Live is the final activity (5 days) and follows when Implementation and Data Conversion are both complete."

Using critical path analysis which statements are correct.

Select ALL that apply.

  1. The planned duration of the project is 80 days.
  2. The critical path runs through five activities.
  3. Data Conversion is non-critical and has float of 25 days.
  4. There are four non-critical activities.

Answer(s): A,B



A large firm of chartered accountants decide to outsource all its IT and network support services to a specialist IT service provider based in a neighbouring town. From the list below, which are potential outcomes to the firm as a result of this decision?

Select ALL that apply.

  1. The firm becomes a more complex organisation.
  2. Specialist IT knowledge within the firm may be lost.
  3. Internal IT costs at the firm will increase year on year.
  4. Urgent IT issues at the firm may not be resolved as quickly.

Answer(s): B,D



According to Hofstede (1990) a company that values tradition, education and training is said to have which of the following cultural dimensions?

  1. Collectivism
  2. Feminine orientation
  3. Long term orientation
  4. Low power distance

Answer(s): C



Japanese team working based on the Japanese production model, and widely copied around the world, possesses which THREE of the following characteristics?

  1. Assignment of tasks to work units rather than individual workers.
  2. Established to solve non-conventional problems.
  3. Composed of multiskiiled workers.
  4. Normally temporary and depend on the demands of new projects.
  5. Supervisors' roles seen as models for workers and act as a buffer between labour and management.

Answer(s): A,C,E



A low cost airline is operating three flights a day between two industrial cities in neighbouring countries. The cities are 300 km apart and the terrain between the two countries is mostly flat grasslands. The two cities are also linked by motorways and a railway line.

At first the airline enjoyed first mover advantage and generated healthy profits for three years. But more recently, the airline is experiencing intense competitive pressures, reduced passenger numbers and lower returns. The airline directors are using Porter's Five Forces framework to analyse the nature and severity of the various competitive forces being experienced.

In the context of this model which of the following forces would be considered as a threat of a substitute product or service?

  1. High speed rail connection between the two cities
  2. National airlines competing in low cost markets
  3. Foreign airline now offering a service on this route
  4. Corporate customers driving down ticket prices

Answer(s): A



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