CCC is a small business which manufactures and sells bicycles. Its most popular product is the standard road bike, brand named the 'Easy Rider'. CCC offers customers a limited degree of choice in terms of product specification for the Easy Rider bicycle. CCC manufactures and sells 1,000 Easy Rider bicycles each year. The average retail price of an Easy Rider bicycle is $500.As a result of the recent rise in popularity of cycling in its home country, last year CCC launched a new bicycle, brand named the 'Pro Rider'. This bicycle is aimed at the more serious cyclists who take part in competitions and road races. CCC offers Pro Rider customers a wide choice of specifications and accessories and uses the highest quality of materials in its manufacturing process. A Pro Rider bicycle retails for an average price of $6,000. In its first year, CCC sold 150 Pro Rider bicycles.CCC's business is generated mainly from word of mouth recommendations, repeat business and from customer visits to its small chain of shops. It aims to increase its market share for both brands within the next 5 years. Competition is high, with a number of large national bicycle manufacturers in the market. Which TWO of the following are critical success factors (CSF's) for CCC?
Answer(s): A,D
Which of the following is a direct external change trigger?
Answer(s): A
JKL Plc manufactures and sells a range of consumer electronic products. It is organised into four strategic business units (SBU's), each responsible for a specific business segment. Which business segment would benefit most from a Build strategy?
Answer(s): C
Which THREE of the following are valid reasons to follow a Corporate Social Responsibility strategy?
Answer(s): A,B,D
Company GG is considering its future strategy on delivering a long-term competitive advantage. The Finance Director has recommended that the Board includes in the strategy a separate section on sustainability. Which of the following is NOT a correct sustainability statement?
Which THREE of the following statements are correct in relation to the use of the Performance Pyramid?
Answer(s): B,C,D
The Management Accountant in company PP has been asked by the Finance Director to produce a paper on "Game Theory" for the next Board meeting.Which of the following is a valid statement?
A leading supermarket chain is undertaking environmental scanning as it is concerned that it is becoming uncompetitive and profits have started to fall. The Board is concerned that when the next Annual General Meeting is held, it will need to have a viable strategy to present to its shareholders, in order to prevent shareholders' protests.In the past the company has been reluctant to offer an Internet shopping service. However, it now believes that by offering this service and also introducing customer relationship marketing (CRM) this will produce a strategy that will help it to improve its competitiveness.Which of the following statements apply to CRM?Select ALL that apply.
Answer(s): A,B,C
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