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Cisco Renewals Manager (CRM) Questions 11–15 (page: 4)

Updated On: 9-Feb-2026

Which three financial metrics are critical in renewing subscriptions? (Choose three.)

  1. net new sales
  2. annual re curing revenue
  3. close rate
  4. training costs
  5. renewal rate

Answer(s): B,D,E



What support should an RM take from the CSM?

  1. Communicate new greenfield opportunities.
  2. Communicate value and the impact of Cisco solutions.
  3. Book customer-service briefings.
  4. Oversee the closure of contracts.

Answer(s): B



Which services are contained in the CX portfolio?

  1. Support Services, Business Critical Services, Professional Services and Managed Services
  2. Support Services, Business Critical Services and Professional Services
  3. Support Services and Business Critical Services
  4. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

Answer(s): D



Which strategy contributes to the successful renewal of service contracts?

  1. Offer discounts.
  2. Lock in revenue streams through co-termination.
  3. Communicate product performance, pricing, and position.
  4. Discount multi-year service agreements.

Answer(s): C



Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

  1. Meraki
  2. Stealth watch
  3. Tetration
  4. App Dynamics

Answer(s): B



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