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Supporting Cisco Devices for Field Technicians Questions 31–35 (page: 8)

Updated On: 10-Feb-2026

[Maintenance and RMA Procedures]
Which command is used to copy the startup configuration of a device to a USB file system when transferring files to a Cisco device?

  1. Router# copy startup-config tftp://
    [server_ip]/
    [destination_file]
  2. Router# copy usbflash0:
    [filename] startup-config
  3. Router# copy startup-config usbflash0:
    [filename]
  4. Router# copy running-config usbflash0:
    [filename]

Answer(s): C

Explanation:

To back up the startup configuration of a Cisco device to a USB drive, the command copy startup- config usbflash0:
[filename] is used. This command copies the contents of the startup configuration file stored in NVRAM to a specified file on the USB flash drive. This is particularly useful for creating backups before performing upgrades or replacements.Option A: Copies the startup configuration to a TFTP server, not a USB drive.
Option B: Attempts to copy from the USB drive to the startup configuration, which is the reverse of the desired operation.
Option D: Copies the running configuration, not the startup configuration, to the USB drive.


Reference:

Supporting Cisco Devices for Field Technicians (FLDTEC) ­ Maintenance and RMA Procedures



[Troubleshooting Methodologies]
Which two actions are typically performed in ROMMON mode during the password recovery process? (Choose two.)

  1. Change the configuration register.
  2. Load the startup configuration.
  3. Save the configuration.
  4. Modify passwords.
  5. Reboot the device.

Answer(s): A,E

Explanation:

During the password recovery process on Cisco devices, ROMMON (ROM Monitor) mode is utilized to perform specific actions that facilitate the recovery. Two critical actions typically performed in ROMMON mode are:
Change the Configuration Register: The configuration register is modified to instruct the device to ignore the startup configuration during the next boot. This is commonly achieved by setting the configuration register to 0x2142. This action prevents the device from loading the saved configuration, allowing access without requiring the existing passwords. Reboot the Device: After changing the configuration register, the device is rebooted to apply the new settings. This reboot enables the device to bypass the startup configuration, facilitating the password recovery process.
These steps are essential in the password recovery procedure, allowing administrators to regain access to the device without erasing the existing configuration.


Reference:

Supporting Cisco Devices for Field Technicians (FLDTEC) ­ Troubleshooting Methodologies



[Maintenance and RMA Procedures]
Which action must be taken when editing a captured configuration of an old device for reuse in a replacement device?

  1. Remove all configurations under line vty 0 4.
  2. Retain all username entries.
  3. Keep all access-list commands intact.
  4. Add the enable password cisco command.

Answer(s): B

Explanation:

Within the FLDTEC training, especially under Maintenance and RMA Procedures, there is a strong emphasis on safely transferring and adapting configurations from failed or decommissioned devices to replacement units.
The official guidance includes the following:
"When reusing a configuration from an old device, make sure to retain the necessary security elements such as username entries. This ensures the replacement device is still accessible under the correct user credentials."
Here's a breakdown of why the correct answer is B:
A . Remove all configurations under line vty 0 4: This would eliminate remote access settings, making it harder to manage the device.
B . Retain all username entries: Correct. Keeping the username entries ensures continued secure access and avoids loss of administrative control.
C . Keep all access-list commands intact: Not always required -- ACLs are often tailored to interface-specific settings or environments which may differ between devices. D. Add the enable password cisco command: Not a best practice. Default passwords (like cisco) should be avoided for security reasons, and it's not required if enable secret is already in use.



[Device Configuration and Verification]
Which command provides a concise look at important switch port characteristics, such as port ID, VLAN, duplex, speed, and media type?

  1. show cdp neighbors
  2. show interface status
  3. show controllers
  4. show ip interface brief

Answer(s): B

Explanation:

The show interface status command offers a succinct overview of switch port characteristics, including:
Port ID
VLAN assignment
Duplex mode
Speed
Media type
This command is particularly useful for quickly assessing the operational status and configuration of switch ports, aiding in troubleshooting and verification tasks.
In contrast:
show cdp neighbors displays information about directly connected Cisco devices. show controllers provides low-level hardware information. show ip interface brief offers a summary of IP-related interface information.


Reference:

Supporting Cisco Devices for Field Technicians (FLDTEC) ­ Device Configuration and Verification



[Cisco Licensing and Smart Licensing]
Which type of license is locally managed and does not require external tools for management?

  1. Hybrid licenses
  2. PAK licenses
  3. RTU licenses
  4. Smart licenses

Answer(s): C

Explanation:

Right-To-Use (RTU) licenses are locally managed licenses that allow users to activate specific features on Cisco devices without the need for external tools or connectivity to Cisco's licensing infrastructure. These licenses operate on an honor-based system, where the user agrees to comply with the licensing terms without mandatory enforcement mechanisms.
In contrast:
Hybrid licenses combine aspects of traditional and smart licensing models. PAK (Product Authorization Key) licenses require registration and activation through Cisco's licensing portal.
Smart licenses necessitate communication with Cisco's Smart Licensing servers for activation and management.


Reference:

Supporting Cisco Devices for Field Technicians (FLDTEC) ­ Cisco Licensing and Smart Licensing



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