Free 220-1102 Exam Braindumps (page: 2)

Page 2 of 177

A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?

  1. End user acceptance
  2. Perform risk analysis
  3. Communicate to stakeholders
  4. Sandbox testing

Answer(s): A



A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access. A technician verifies the user's PC is infected with ransomware. Which of the following should the technician do FIRST?

  1. Scan and remove the malware.
  2. Schedule automated malware scans.
  3. Quarantine the system.
  4. Disable System Restore.

Answer(s): C



A company is issuing smartphone to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?

  1. Anti-malware
  2. Remote wipe
  3. Locator applications
  4. Screen lock

Answer(s): B



A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the BEST solution for a technician to implement?

  1. Disable the browser from sending notifications to the Action Center.
  2. Run a full antivirus scan on the computer.
  3. Disable all Action Center notifications.
  4. Move specific site notifications from Allowed to Block.

Answer(s): B



Page 2 of 177



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