Free 220-1102 Exam Braindumps (page: 3)

Page 3 of 177

After clicking on a link in an email, a Chief Financial Officer (CFO) received the following error:
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?

  1. Update the browser's CRLs.
  2. File a trouble ticket with the bank.
  3. Contact the ISP to report the CFO's concern.
  4. Instruct the CFO to exit the browser.

Answer(s): D



A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?

  1. Run a startup script that removes files by name.
  2. Provide a sample to the antivirus vendor.
  3. Manually check each machine.
  4. Monitor outbound network traffic.

Answer(s): C



A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?

  1. Keyboard
  2. Touch pad
  3. Ease of Access Center
  4. Display settings

Answer(s): C



A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

  1. Enable multifactor authentication.
  2. Increase the failed log-in threshold.
  3. Remove complex password requirements.
  4. Implement a single sign-on with biometrics.

Answer(s): D



Page 3 of 177



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