QUESTION: 25

To which three types of data do companies restrict access? (Choose three)

network shares
personnel records
payroll information
proprietary information

Answer(s): B,C,D

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QUESTION: 26

In which three ways should you provide direction and focus during ambiguous or chaotic circumstances? (Choose three)

create a communication hub so that people can get accurate information
sympathize with team members and leverage your presence to help provide clarity
demonstrate knowledge, use and understanding of new team problem management
provide an environment in which team members can experience a sense of continuity and control in their work lives.

Answer(s): A,B,D

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QUESTION: 27

Monthly performance evaluations keep analysts informed of their performance. What are two other reasons a manager should use these evaluations? (Choose two)

to determine the required skills
to determine the proper temperament
to establish the required Service Level Agreements
to determine the proper insourcing/outsourcing levels

Answer(s): A,B

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QUESTION: 28

What is an excellent form of feedback on the type of service and support you are providing to an organization?

analyst reviews
manager surveys
analyst complaints
customer surveys
manager complaints
customer complaints

Answer(s): D

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Free HD0-300 Exam Braindumps (page: 8)

QUESTION: 25

QUESTION: 26

QUESTION: 27

QUESTION: 28

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