Cisco
CompTIA
ISC
EC-Council
EXIN
Fortinet
ITIL
Juniper
Microsoft
VMware
Avaya
SAP
Google
NVIDIA
Salesforce
Amazon
Palo Alto Networks
ISC2
Splunk
ServiceNow
All Vendors
  2. Home
  3. Exams
  4. Healthcare
  5. CPHQ

Healthcare CPHQ Exam Questions
Certified Professional in Healthcare Quality (Page 5 )

Updated On: 16-Feb-2026
Page 5 of 42
PDF with 685 Questions

"Likelihood of desired health outcomes" corresponds to clinicians' view that, with respect to outcomes, there are only probabilities, not certainties, owing to factors-such as patients' genetically determined physiological reliance-that influence:

  1. The primary concerns of patients
  2. Outcomes of care and yet are beyond clinicians' control
  3. Outcomes of care and now are within clinicians' control
  4. High cost interventions

Answer(s): B



In fact, because patients' satisfaction is so influenced by __________________ rather than to the more indiscernible technical ones-health maintenance organizations, hospitals and other health care delivery organizations have come to view the quality of nontechnical aspects of care as crucial to attractions and retaining patients.

  1. Their reactions to interpersonal and amenity aspect of care
  2. Patients recognize that they do not possess the wherewithal to evaluate all technical elements of care
  3. Every patient has definite preference in every clinical situation
  4. Their likelihood of desires outcomes

Answer(s): A



Payers are more likely to embrace the optimization definition of care which can put them at odds with:

  1. Clinicians
  2. Health administrators
  3. Physicians
  4. Both A & B

Answer(s): C



The manager's perspective on quality differs markedly from that of clinicians and patients on:

  1. Efficiency, effectiveness and access
  2. Efficiency, cost effectiveness and equity
  3. Responsiveness to patient preferences
  4. Equity, access and technical performance

Answer(s): B



Strong disagreement do arise, among the five parties' definitions (i.e. the clinician's, the patient's the payers, the manager's and the society's), even outside the realm of cost effectiveness. Conflicts typically arise when:

  1. Practitioners who are highly skilled in trauma and other emergency care B. Each group emphasizes a particular aspect of care
  2. One party holds that a particular practitioner or clinic is a high quality provider by virtue of having high ratings on single aspect of care
  3. The facility receives top marks from a team of expert clinicians whose primary focus is on technical performance

Answer(s): C






Post your Comments and Discuss Healthcare CPHQ exam dumps with other Community members:

Join the CPHQ Discussion