Jan is the HR Professional for her organization and she's meeting with the management to discuss the results of a balanced scorecard review. In particular, the management is asking Jan for her opinion how the organization can enhance organizational performance through education of the organization's employees. Which specific component of the balanced score is the management likely to be concerned with, in this scenario?
- Performance and retention
- Rewards and recognition
- Education and learning
- Learning and growth
Answer(s): D
Explanation:
Answer option D is correct. Learning and growth focus on employee training and attitudes towards the individual and corporate growth.
Chapter: Business Management and Strategy
Objective: HR Metrics: Measuring Results
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