Free SPHR Exam Braindumps (page: 82)

Page 82 of 168

An effective progressive disciplinary process begins with which of the following?

  1. A written warning
  2. A verbal warning
  3. A suspension
  4. Coaching or counseling

Answer(s): D

Explanation:

Answer option D is correct. An effective progressive disciplinary process begins with coaching or counseling, acknowledging good performance, and providing guidance on performance that needs to be changed. Providing ongoing feedback, both positive and negative, reduces the stress level for both employees and supervisors when serious performance issues arise and must be
addressed. A written warning (A) is the second step of a formal disciplinary process. A verbal warning (B) is the first step. Suspensions (C) are usually the last step prior to termination. See Chapter 7 for more information.
Chapter: Employee and Labor Relations
Objective: Employee Relations



Which of the following would be considered an extrinsic reward?

  1. A feeling of accomplishment after completing a tough assignment
  2. A 10 percent salary increase
  3. Challenging work on a new project
  4. Recognition by the CEO at a company meeting

Answer(s): D

Explanation:

Answer option D is correct. Extrinsic rewards are nonmonetary rewards where self-esteem comes from others, such as formal recognition for a job well done. Challenging work on a new project (C) is an intrinsic reward. Salary increases (B) are monetary rewards. A feeling of accomplishment after completing a tough assignment (A) is another type of intrinsic reward. See Chapter 6 for more information.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined



Which of the following is the best definition of the Scanlon Plan?

  1. Employees' pay fluctuates based on what type of work they are performing.
  2. Employees are rewarded in non-compensatory methods, such as training or time off.
  3. Employees are rewarded based on the number of units they sell.
  4. Employees share in the cost savings achieved through productivity gains.

Answer(s): D


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined



DRAG DROP
Drag and drop the types of insurance beside their corresponding descriptions.

  1. The Answer is Exhibit B.

Answer(s): A

Explanation:

See Exhibit C.
The types of insurance are as follows:
Chapter: Compensation and Benefits
Objective: Benefits



Page 82 of 168



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Paul commented on January 18, 2023
Qustions are very close to real exam. I passed yesterday.
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