Free IIA-CIA-PART4 Exam Braindumps (page: 36)

Page 35 of 134

Power is synonymous with leadership. Simply, it is the ability to influence other people. The sources of power are various. For example, the kind of power arising from the strength of the leader's personality is known as:

  1. Coercive power.
  2. Legitimate power.
  3. Expert power.
  4. Referent power.

Answer(s): D

Explanation:

Power may be classified as reward power (the leader controls resources), coercive power (the leader may punish the subordinate), legitimate power (the leader has the right to lead), referent power (the leader has fame, charisma, etc.), and expert power (the leader has specialized ability or knowledge).



A leader who is able to gain compliance from a group based solely on personal attraction is said to have:

  1. Reward power.
  2. Coercive power.
  3. Referent power.
  4. Legitimate power.

Answer(s): C

Explanation:

Referent power is based on identification of subordinates with a superior. Thus, personal magnetism (charisma) maybe a basis for influencing others to comply with a manager's directives.



A manager believes that positive reinforcement is the most appropriate way to deal with employees. Which of the following actions demonstrates the principle of positive reinforcement?

  1. Employees are given 2-day suspension without pay if errors exceed a predefined level.
  2. Employees are praised when the detected error rate in their work stays below a predefined level.
  3. Time budgets, which have forced employees to rush and consequently make errors, are eliminated.
  4. Employees are not required to work overtime if errors stay below a predefined level.

Answer(s): B

Explanation:

Positive reinforcement is a behavior modification technique that provides rewards for certain responses. It focuses on desirable rather than undesirable behavior. The practice of praising employees when the detected error rate in their work stays below a predefined level demonstrates positive reinforcement.



When supervising employees, the behavior most likely to attain long-term positive results for a manager would be to:

  1. Discipline employees immediately using oral reprimands, written warnings, and temporary suspensions.
  2. Hold weekly meetings during which employees are reminded of work procedures and are praised for the week's accomplishments.
  3. Praise employees on a random schedule and link rewards to performance.
  4. Tell employees that working overtime now will result in a better performance review in 6 months.

Answer(s): C

Explanation:

Variable-interval schedules of reinforcement lead to higher performance. Employees are more alert because of the uncertainty involved, and performance and reward are connected.






Post your Comments and Discuss IIA IIA-CIA-PART4 exam with other Community members:

IIA-CIA-PART4 Discussions & Posts