IIBA CCBA Exam
Certification of Competency in Business Analysis (Page 17 )

Updated On: 30-Jan-2026

You are the project manager of the NGQQ Project for your company. To help you communicate project status to your stakeholders, you are going to create a stakeholder register. All of the following information should be included in the stakeholder register except for which one?

  1. Assessment information of the stakeholders' major requirements, expectations, and potential influence
  2. Stakeholder management strategy
  3. Stakeholder classification of their role in the project
  4. Identification information for each stakeholder

Answer(s): B

Explanation:

The stakeholder management strategy is generally not included in the stakeholder registry because it may contain sensitive information that should not be shared with project team members or certain other individuals that could see the stakeholder register. The stakeholder register is a project management document that contains a list of the stakeholders associated with the project. It assesses how they are involved in the project and identifies what role they play in the organization. The information in this document can be very perceptive and is meant for limited exchange only. It also contains relevant information about the stakeholders, such as their requirements, expectations, and influence on the project.
Answer D is incorrect. Stakeholder identification should be included in the stakeholder register. Answer A is incorrect. Assessment information should be included in the stakeholder register. Answer C is incorrect. Stakeholder classification should be included in the stakeholder register.



As a business analyst, you may be called upon to define the scope of work and to develop the estimates for the endeavor.
Which one of the following is an important tool for this activity?

  1. Organizational process asset
  2. WBS
  3. Project management plan
  4. Pareto chart

Answer(s): B

Explanation:

The work breakdown structure (WBS) is a tool used to define the scope of work and to develop estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller and smaller pieces. WBS can perform the following tasks:
It may break the project into iterations, releases, or phases. It can break deliverables into work packages.
It may break activities into smaller tasks.
Answer C is incorrect. The project management plan could be helpful, in some instances, but for this Question the best answer is WBS.
Answer D is incorrect. A Pareto chart is a special type of bar chart where the values being plotted are arranged in descending order. The graph is accompanied by a line graph, which shows the cumulative totals of each category, left to right. The chart is named after Vilfredo Pareto, and its use in quality assurance was popularized by Joseph M. Juran and Kaoru Ishikawa. Answer A is incorrect. Organizational process assets are elements of historical information, guidelines, processes, and standard procedures within an organization. They mandate certain deliverables and the lessons learned from business analysis activities can be used in the development of business analysis plans.



When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative. This high-level requirements list is also known as what term?

  1. Requirements envisioning
  2. Project scope
  3. Product scope
  4. Requirements foundation

Answer(s): A

Explanation:

The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning.
Answer B is incorrect. Project scope defines all of the required work to satisfy the requirements of the project. Answer C is incorrect. Product scope defines all of the features and functions of the thing, solution, or service the project or organization will create. Answer D is incorrect. Requirements foundation is not a valid term for business analysis.



Billy is the business analyst for her organization and she's working with a team to select a model. Richard doesn't understand why a model is needed for the requirements.
Which one of the following statements best describes the reason to use a model?

  1. Models abstract and simplify reality.
  2. Models restrict the effect, risk, cost, and schedule of the solution.
  3. Models define the solution in time, cost, space, and logistics.
  4. Models show the complete solution in a non-functional slice of the organization.

Answer(s): A

Explanation:

According to 'A Guide to the Business Analysis Body of Knowledge', models are ideal because they abstract and simplify reality. They help simplify reality in a way that's useful for understanding the requirements and their impact on the organization.
Answer C is incorrect. This isn't a valid statement about why it's important to use a model. Answer D is incorrect. Models do not show the solution in a non-functional portion of the organization. Answer B is incorrect. Models do not restrict the attributes of the solution.



When a business analyst completes the elicitation process, she will create four outputs.
Which one of the following is an output of the elicitation process?

  1. Requirements management plan
  2. Resource identification
  3. Stakeholder Concerns
  4. Solution scope

Answer(s): C

Explanation:

Following are the outputs of the elicitation process:
Stakeholder Concerns Elicitation Results Schedule Resources Supporting Materials



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