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Certification of Competency in Business Analysis Questions 126–130 (page: 27)

Updated On: 9-Feb-2026

Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities.
What type of business analysis planning is Fred using in this scenario?

  1. Step planning
  2. Iterative planning
  3. Cyclic planning
  4. Rolling wave planning

Answer(s): D

Explanation:

This is an example of rolling wave planning. This approach to planning is ideal for larger business analysis initiatives and allows the business analyst to plan the entire initiative and approach at the high-level and the most imminent activities at the detailed level. Answer B is incorrect. Iterative planning is not a valid choice; planning does happen in iterations with the rolling wave planning approach, but it's not the correct name for the approach. Answer A is incorrect. Step planning is not a valid term for business analysis processes. Answer C is incorrect. Cyclic planning isn't a valid term for the described rolling wave planning.



As a business analyst, you'll need to communicate with the stakeholders of the solution you propose.
Why is it important for the business analyst to review the stakeholder concerns as part of the assessment of the organization for the readiness of the solution?

  1. To gain confidence and synergy among the stakeholders
  2. To confirm stakeholder prioritization
  3. To confirm the stakeholders' commitment of the solution
  4. To address potential problems or issues

Answer(s): D

Explanation:

Stakeholder concerns can magnify to problems and issues with the implementation of the solution.

It's best to address these concerns, issues, threats, and perceived threats before the actual transition to the new solution. Answer C is incorrect. This isn't the best answer for the Question as the stakeholders are already committed to the solution if they've approved the solution scope. Answer B is incorrect. Stakeholder prioritization isn't an activity at this point of business analysis duties. Requirements have already been prioritized and presented in the solution scope. Answer A is incorrect.
While it's ideal to create synergy among the stakeholders, this input is really addressing any issues or perceived threats.



As a business analyst, you should work to identify opportunities to improve the operations of your organization.
Which one of the following improvement opportunities aims to improve the experience of the customer?

  1. Eliminate redundancy.
  2. Automate or simplify the work people perform.
  3. Increase consistency of behavior.
  4. Improve the purchasing process.

Answer(s): C

Explanation:

When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience. Answer B is incorrect. Automating or simplifying the work people perform helps streamline costs and improve quality by doing the work in the same way each time the work is performed.
Answer A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can be met with a single solution, reducing the cost of implementation. Answer D is incorrect.
While this choice is tempting, it's not an actual improvement opportunity for the business analyst to consider.



When a business analyst wants to present requirements for review, she must consider the requirements, audience, and what other factor to determine the level of formality in the presentation?

  1. Standards
  2. Organizational process assets
  3. Governance
  4. Regulations

Answer(s): B

Explanation:

The best answer is organizational process assets. These include the organization's preference for presenting requirements, forms, processes, and internal requirements. Answer D is incorrect. Regulations don't represent the best answer for this Question. Answer A is incorrect. Standards are guidelines and don't represent the best answer for this Question. Answer C is incorrect.
While governance is tempting, the best answer is organizational process assets, as it represents the rules and policies of the organization.



You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements.
What must happen in your business analysis activities if the requirements for your endeavor need to be changed?

  1. You'll need to create new baselines.
  2. You'll need to implement configuration management.
  3. You'll need to use a change control system.
  4. You'll need to create requirements versioning.

Answer(s): C

Explanation:

If an organization baselines requirements and the requirements change after approval, then the organization must use a change control system. The change control system helps to manage desired changes, provides governance for the change, and documents the proposed change. Answer A is incorrect. Rebaselining is rarely appropriate; sending the changes through the change control system is the best answer.
Answer D is incorrect. Requirements versioning may be appropriate if the changes are actually approved after they've passed through the change control system. Answer B is incorrect. Configuration management controls the features and functions of the requirements. The best choice is to send the proposed change through the change control system.



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