IIBA CCBA Exam Prep
Certification of Competency in Business Analysis (Page 42 )

• To mitigate resistance, the BA should directly engage the stakeholders who are pushing back (the technical team) to uncover their concerns, constraints, and reasons for resisting the end-of-project handover.
• This enables collaborative problem-solving and may lead to adjustments (e.g., intermediate deliverables, phased rollouts, or alignment of acceptance criteria) that satisfy both business and technical needs.
• Escalating to the sponsor or emailing the business team may not address the root causes of resistance. Reassessing objectives could be useful later, but the immediate best practice is to have a targeted discussion with the technical team to understand and resolve concerns.

• Job shadowing is an elicitation technique that is part of the broader job observation approach. The observer watches workers perform tasks (either passively or actively) to understand the workflow, especially when the worker cannot articulate the process themselves.
• The other options are not elicitation techniques tied to job observation: A) Identifying stakeholders is an initial BA activity; C) Defining and determining business analysis processes is part of planning; D) Planning how requirements will be approached, traced, and prioritized is elicitation planning (a precursor to elicitation), not the observation-based elicitation.

• There are two solutions: A is worth $456,000 to the organization, B is worth $565,000.
• Management chooses A due to lower cost, less risk, and faster completion.
• The opportunity cost is the value of the best alternative that was not chosen. Since B has the higher value ($565,000) and wasn’t chosen, the foregone value is $565,000.
• Note: The \(|565k - 456k| = 109k\) is the difference in value, not the opportunity cost.

• Voice devices ? VLAN 10
• Data devices ? VLAN 20
• SVI for VLAN 10 ? 192.168.10.1
• SVI for VLAN 20 ? 192.168.20.1

• A: Describes a physical trunk interface, not an SVI.
• B: An SVI can provide management access, but that is not its primary definition here.
• D: SVI does not compensate for insufficient physical ports; it is a logical interface.

• Used for communication on the local link or LAN segment
• Automatically generated on IPv6-enabled interfaces
• Not routed by routers to other networks
• Commonly used by devices to communicate with their local IPv6 router
• Begins with FE80 through FEBF

• FC00::/7 — unique local unicast
• FE80::/10 — link-local unicast
• FF00::/8 — multicast
• 2000::/3 — global unicast

• DNS????????????????

• ???????????

• ????????????????

• Control plane: Managed by Databricks and contains the Databricks web application, workspace services, cluster management, and job orchestration.
• Data plane: Runs in your cloud account and contains compute resources such as:

• Worker node: Data plane compute.
• Driver node: Data plane compute.
• JDBC data source: Usually an external data system.
• Databricks Filesystem (DBFS): Provides storage access and is backed by cloud object storage rather than being entirely part of the control plane.

• IPsec: Protects traffic at the network layer, commonly for VPNs; it is not WPA2’s authentication protocol.
• SSL: Protects specific application sessions and has largely been replaced by TLS.
• SSH: Secures remote command-line administration.

• The requirement is a fully managed file server that natively supports Microsoft workloads and file systems and uses the SMB protocol. FSx for Windows File Server is built specifically for Windows workloads, provides native SMB file shares, and supports Windows permissions/Active Directory integration.
• Why the others don’t fit:

• SAMLRequest: the SAML authentication request
• RelayState: the original destination or application state

• RedirectURL: not the standard SAML parameter for preserving the original request.
• DisplayState: not a standard SAML SSO parameter.
• StartURL: Salesforce-related terminology, but not the standard parameter used in this SAML exchange.

• Strongest encryption algorithms: Choose the strongest available encryption and integrity options, typically AES with the largest key size and a secure integrity algorithm.
• Encrypt all traffic: Select tunnel mode rather than transport mode. Tunnel mode encrypts the entire original IP packet, which is appropriate for a site-to-site VPN between branch networks.
• Secret-password authentication: Configure a pre-shared key (PSK) on both VPN concentrators. The key must match at both ends.

• Answer: No

• Why: Using several Azure AD directories (tenants) would create separate identity stores for each division, which significantly increases administrative overhead. You’d need cross-tenant access management, separate governance, and duplicated admin efforts, which goes against the goal of minimizing administrative work.

• How to meet the goal instead:

• Correct answer: A. System characterization

• Why the other options are not correct:

• As the project progresses, you gain information, refine requirements, and lock down baselines (scope, schedule, cost). This reduces overall risk and uncertainty because more is known and addressed.
• At the same time, changes become more costly over time. Later changes can affect already approved baselines, cause rework, impact the critical path, require more coordination, and incur penalties or delays, all of which raise the cost of making changes.

• staff use the new system;
• transactions and reports are checked;
• problems are corrected;
• feedback is collected.

• Phased changeover: different parts or functions are introduced in stages, often according to a planned sequence.
• Pilot changeover: one representative department, branch or group acts as a test site before wider implementation.
• Parallel changeover: old and new systems operate at the same time.
• Direct changeover: the old system is stopped and the new one starts immediately.

• The user starts in the corporate portal.
• The portal launches the Salesforce resource.
• The IdP sends the SAML response to Salesforce.

• Connected App + OAuth is for OAuth authorization and API/app access, not this SAML-based seamless login scenario.
• SP-initiated SSO would begin when the user first requests the Salesforce resource and Salesforce redirects them to the IdP. That is not the described starting point.

• SageMaker endpoint: Not required because the model is being used through Amazon Bedrock.
• SageMaker Model Registry: Used for managing SageMaker models, not for making a Bedrock custom model available.
• Grant access in Amazon Bedrock: IAM permissions may still be needed, but granting access alone does not provide the required inference capacity.

• Azure Resource Manager (ARM) templates define Azure resources in a declarative JSON file.
• You can deploy the same template repeatedly for each business unit, ensuring that identical resources are created consistently.
• Templates reduce manual administrative effort and support repeatable, automated deployments.
• Parameters can customize values such as names, regions, and sizes while keeping the overall resource configuration the same.

• A assigned without var becomes a global variable (in non-strict mode). So after myFunction(), a = 5 is accessible.
• b is declared with var inside the function, so it’s local to that function (function-scoped). It’s not defined in the outer (global) scope.

• console.log(a) prints 5.
• console.log(b) throws a ReferenceError: b is not defined.

• Reusing features across different models and teams
• Consistent feature definitions
• Managing feature versions and metadata
• Using features for both training and inference

• SageMaker Data Wrangler: Prepares and transforms data; it is not primarily a shared feature repository.
• SageMaker Clarify: Helps detect bias and explain model predictions.
• SageMaker Model Cards: Documents models, including intended use, risks, and evaluation results.

• Progress iteratively with feedback focuses on making improvements in manageable steps and learning from feedback.
• Optimize and automate focuses on maximizing value from resources and automating suitable activities.
• Start where you are focuses on assessing the current situation and reusing what already exists.

• Business
• People
• Governance
• Platform
• Security
• Operations

• Cloud financial management
• Portfolio and program management
• Risk management
• Data governance
• Compliance and oversight

• Azure Cosmos DB is a globally distributed NoSQL database service. It stores and retrieves application data, but it does not provide the tools needed to build, test, and deploy predictive analytics models.
• Azure Machine Learning—including the historical Azure Machine Learning Studio—is designed for the machine-learning lifecycle:

• Equipment and hardware
• Facilities
• Inventory
• Backup media
• Supplies stored at an alternate or remote location

• Personal belongings of staff: Usually not organizational assets.
• DR line-item revenues: Revenue is a financial impact, not a physical asset.
• Cloud-based applications: These are primarily logical or information-processing assets, even though they depend on physical infrastructure.

• Issuer: Identifies the party issuing a SAML message—usually the identity provider in the assertion. It is not the Salesforce-specific identifier the architect should provide for differentiating Salesforce.
• Identity Provider Login URL: The endpoint where users are sent to authenticate.
• SAML identity location: Determines where the user identity is found in the SAML assertion, such as the subject or an attribute.

• Import mode loads the data into the Power BI model. Visuals query the in-memory model, which generally provides faster calculation and rendering than DirectQuery.
• Import mode also minimizes online processing because report interactions do not send queries back to the dataflow or SQL Server.
• A daily refresh can load data through the previous day, satisfying the freshness requirement without unnecessary hourly processing.

• DirectQuery keeps querying the data source or dataflow during report use, increasing online processing and potentially slowing visuals.
• Adding a gateway enables connectivity for on-premises sources, but it does not remove the performance disadvantages of DirectQuery.
• An hourly Power Automate refresh is unnecessary when the requirement is only data through the previous day and creates additional processing overhead.

Why B works

• AWS KMS keys are Regional resources. A normal customer managed key in Region A cannot be used directly in Region B.
• A customer managed multi-Region KMS key (MRK) has related key replicas in both Regions. The replicas share key material and key ID, although each has a Regional ARN.
• With client-side encryption, the application encrypts the data before storing it in S3. Cross-Region replication then copies already-encrypted objects, so S3 does not need to decrypt and re-encrypt them with a different Regional key.

Why the other choices are weaker

• A and C: SSE-S3 uses Amazon-managed S3 keys, not the required customer managed KMS key.
• D: SSE-KMS can work only if the solution creates and configures the appropriate KMS key or multi-Region key replica in each Region. As written, it says to create a customer managed KMS key in each Region, which implies separate keys—not the same KMS key. Replication also requires additional KMS permissions and destination encryption configuration.

• 16 VMs: one failure loses 25 GB and 10 cores—only 6.25% of memory.
• 8 VMs: one failure loses 12.5% of memory.
• 4 VMs: one failure loses 25%.
• 1 VM: one failure loses the entire application environment.

python 
import azure.cognitiveservices.speech as speechsdk 


speech_config = speechsdk.SpeechConfig( 
    subscription="YOUR_KEY", 
    region="YOUR_REGION" 
)

Important Azure Speech SDK classes

• SpeechConfig

• AudioConfig

python 
  audio_config = speechsdk.audio.AudioConfig( 
      use_default_microphone=True 
  )

• SpeechRecognizer

python 
  recognizer = speechsdk.SpeechRecognizer( 
      speech_config=speech_config, 
      audio_config=audio_config 
  )

• SpeechSynthesizer

• AudioOutputConfig

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