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Certification of Competency in Business Analysis Questions 236–240 (page: 49)

Updated On: 9-Feb-2026

You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how each option can provide an expected business benefit to meet the stated business need.
What is your manager asking you to create?

  1. Feasibility study
  2. Abbreviated study
  3. Alternative identification analysis
  4. Quantified analysis

Answer(s): A

Explanation:

Your manager is asking you to create feasibility study. This study reviews each solution to determine if the solution can meet the business benefit.
Answer B is incorrect. Abbreviated study is a form of feasibility analysis with a focus on changed initiatives with lower initiatives.
Answer C is incorrect. Alternative identification analysis isn't a legitimate business analysis term. Answer D is incorrect. Quantified analysis is not a valid business analysis term to describe possible solutions for a business need.



You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement.
What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?

  1. The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements.
  2. The conflict must be documented as a risk.
  3. The conflict must be resolved before the set of requirements may be approved.
  4. The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.

Answer(s): C

Explanation:

Before the requirements can be approved, consensus must be reached among the stakeholders. The conflict must be resolved before moving forward in the endeavor. Answer D is incorrect. This isn't a valid statement. Answer B is incorrect. This isn't a valid statement.
Answer A is incorrect. This isn't a valid statement.



A business analyst wants to use benchmarking, but the project manager recommends against the approach. There are, as the project manager points out, several disadvantages to benchmarking.
Which one of the following is not a disadvantage to benchmarking?

  1. Discovery of new approaches
  2. Time consumption
  3. Requirement of expertise of the person conducting the study
  4. Inability to produce innovative solutions

Answer(s): A

Explanation:

Benchmarking does allow for the discovery of new approaches that have worked elsewhere. Answer B is incorrect. Benchmarking can be time consuming.
Answer D is incorrect. Benchmarking can restrict new innovations, as the study is based on what's worked elsewhere.
Answer C is incorrect. Benchmarking does require expertise by the person completing the study.



Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution.
Which one of the following risks is not a concern for Jason when defining the business case and associated risks?

  1. Financial risk
  2. Positive risk
  3. Organizational risk
  4. Technical risk

Answer(s): B

Explanation:

Positive risks are risks that may bring about a positive outcome if the event happens. This is not a concern for Jason in the initial risk assessment in the business case.

Answer D is incorrect. Technical risks evaluate whether the chosen technology and suppliers can deliver the required functionality.
Answer A is incorrect. Financial risks evaluate whether costs may exceed levels that make the solution viable or potential benefits may disappear.
Answer C is incorrect. Organizational risks determine whether the organization will make the changes necessary to benefit from the new solution.



Which approach is best to take when a business analyst is assessing the solution options for a business need when there are relatively few criteria involved?

  1. Focus on the life cycle costs of the solutions.
  2. Focus on the commonalities of the solutions.
  3. Focus on the differences of the solutions.
  4. Focus on the implementation cost of the solutions.

Answer(s): C

Explanation:

When there are only few criteria involved, it's often easiest and most direct to focus on the differences of the solutions.
Answer B is incorrect. The commonalities of the solutions won't expose the weaknesses, strengths, and values between the solutions.
Answer A is incorrect. The life cycle costs may be considered, but there are other elements that can be considered too.
Answer D is incorrect. The implementation cost of the solution is usually considered, but it's the business value of the solutions that the business analyst should actually focus on.



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